Holiday Inn San Antonio - Dwtn - Market Sq

318 W Cesar E. Chavez Blvd | San Antonio, TX 78204  [SEE MAP]San Antonio, TX  [SEE ADDRESS]
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Courtesy of Holiday Inn San Antonio - Dwtn - Market Sq

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Guest Reviews

TripAdvisor Traveler Rating 5

Awesome

Nov 30th, 2019

This was a great place. Rooms were clean and staff was friendly. The room had a king bed and sofa bed. I was nervous because of the low price, but will definitely be staying here again. It's just in the outskirts of the riverwalk area and close to the highway. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

WORST EVER HOTEL STAY

Nov 29th, 2019

Fire alarm off at 11 PM, 8 AM and then again at 1AM all the while front desk saying it was a "heater" being turned on and potentially someone smoking - I can tell you for sure it was someone smoking. Not a place to get a good night's sleep and I hope the San Antonio FD checks them out. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Worst check-in experience EVER at an IHG Property

Nov 10th, 2019

Arrived at 3:30PM for the 4:00PM check-in & was #8 in a line already stretching to the front door. There was a small sign for IHG Members, but it was sitting on top of a Kleenex Box, & meant nothing to IHG Members. Even though we are in the highest tier of IHG Membership as Spire Ambassadors, we stood in line like non-elite members, & it took 40 minutes to check-in. When I finished there were 11 people in line behind me, & only 2 employees to serve them. The 2 employees were BOTH courteous & apologetic, & ALL employees encountered were pleasant, so this is NOT an employee issue. This is a total & COMPLETE FAILURE of management. Is there professional management at this facility? The bar area has all the charm of having a drink in a bus station, with the lights turned on full blast. The rooms & public areas have apparently undergone a "recent??" renovation, but the restaurant seat cushions are so stained & dirty we did not want to sit on them. Would not return. There are FAR better IHG properties in San Antonio. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

It was fine.

Oct 24th, 2019

Our room was clean, the bed comfortable and a nice bathtub. It is close to downtown attractions and restaurants. We were a bit disappointed that no breakfast was provided, but the coffee was free. Parking was free. A nice hotel for the price and locatioon. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Awful Place!

Oct 10th, 2019

Rooms were awful smells really musty, as if they had water damage, they have mold and you have to almost kick the door open, employees were rude and we had to switch or cards 3 times because it wouldn't open the door! bed had stains and water pressure was awful. don't recommend TRIPADVISOR.COM USER 

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