Holiday Inn & Suites Chicago-O'Hare/Rosemont

10233 W Higgins Rd | Rosemont, IL 60018-3873  [SEE MAP]Rosemont, IL  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 1

No, go somewhere else

Apr 20th, 2020

Stay here because the company I work for has a contract with them. Hotel has gone downhill the last few years. Have found mold on ceiling, rooms that smell of cigarette smoke and some rooms just stink. Lady at the front desk didn’t even know where a plunger or screw driver was to get my bathtub drain unstuck from the down position. Had to stand in water when I took a shower and then scoop it out with my ice bucket so my wife could shower. This was all after I was given the room next to mine to move to because of the drain. The room I was given smelt so bad of cigarette smoke so I just declined the room. They have all this covid 19 stuff in the lobby but hey come stay in our stinky, smelly rooms. Ridiculous, so tired of this hotel. Only positive thing is the shuttle drivers, those guys get it done. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Around the Corner from the Airport

Apr 9th, 2020

The shuttle comes very frequent to pick up from the airport at intervals of 15 minutes. The shuttle goes from the hotel to the airport every at the bottom of hour and 30 minutes after. Once onboard the ride to the airport is 7-10 minutes. Parking is available at no cost. Hotel is waking distance to the new rental car center at just a five minute walk. The hotel was clean as were the rooms. The carpet looked a little worn in the room but everything else was in order. The bed and sitting chair were comfortable and the shower was hot. The large desk, microwave and fridge were nice as well. Not many restaurants are around the hotel but they have a moderately priced restaurant in the lobby called Harry Caray’s, the famous Chicago Cubs Baseball Announcer. They serve everything from burgers to steaks and have a full bar. The hotel has a food pantry where frozen foods, candy, and other snacks can be purchased. There is no pool but there is a fitness room. The room had free weights, two treadmills, two elliptical machines and a bike. They also had a pulley machine with weights. At the time of my stay was during COVID19 so the fitness room was closed as was the restaurant in the lobby. Food options are best through Uber or Grub Hub. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5


Apr 4th, 2020

Always stay here when flying out. Best hotel in town. Custom service here is excellent. Food is to die for. Always have a good time in their bar. Easy shuttling to and from O’Hara. Would highly recommend! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5


Apr 4th, 2020

the hotel staff is 10/10 there go well above and are always willing to do what they can to help. Especially right now with all that is going on. They know the area very well and a very friendly staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay as always.

Mar 22nd, 2020

Always a great experience staying here. Incredibly friendly staff. They actually remembered me by name even though I haven't been there for over a year. Always clean, great rooms. An absolute MUST STAY. TRIPADVISOR.COM USER 

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