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at the Holiday Inn Valdosta Conference Center
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Aug 29th, 2020
Stay Report - 8/26 to 8/27 Location: The hotel is located on Hill Avenue (US 221) just east of I-75. Nearby are a number of fast food restaurants as well as sit down chains (there's a Waffle House sharing the parking lot) and some gas stations. VLD Airport is about 15 minutes away and downtown Valdosta (which is surprisingly present) is ten minutes away. Hotel: The hotel is a very pleasant new construction building. It has a large parking lot, well appointed lobby with a bar and restaurant and a small outdoor pool and seating area. There's also a sweet shop in the lobby. The restaurant and bar are currently open for breakfast and dinner and service there was incredible. Check In: A friendly agent thanked me for being Spire and made sure I got my Welcome Amenity points. Room: I booked a "Business Suite" which gave me a larger room with living room area complete with couch and TV, work space, kitchenette with Keurig and fridge and microwave and a larger bathroom. My only complaints are that the TV is really far from the bed and that if you're in bed the Wifi doesn't work. I ended up very impressed with this hotel and the service I received here. If I was back in the area I'd gladly stay here again. TRIPADVISOR.COM USER
Aug 20th, 2020
I stay at this hotel quite often, this morning I stopped at the front desk and asked for my room to be cleaned, the desk clerk said I hope so. As I returned back at 6 pm, no one had cleaned or left fresh towels, I asked for towels, took 30 mins, when I said something to the front desk girl, I was very sternly told due to Covid, they don’t go into rooms anymore. So let me get this straight, I am paying full price both nights but I can’t get me room cleaned? Do yourself a favor and pick another hotel, I will! TRIPADVISOR.COM USER
Return trip confirms our opinion. Great night.
Aug 2nd, 2020
After a disappointing stay in ATL at a different brand, we stopped here overnight on our way to Florida. The desk agent wore a mask, and a protective screen was in place. Our room was clean and updated. Numerous plugs for chargers, and coffee, microwave, etc. there to use. Room was spotless, elevator had social distancing place markers, ice machine was conveniently located. We could hear people partying by the pool until pretty late, but didn't keep us up. Nice hotel, well maintained, thoughtful staff, clean rooms. TRIPADVISOR.COM USER
Jul 31st, 2020
I'm a regular IHG guest because I've become accustomed to its standards. Unfortunately my room was nowhere near IHG standards. The toilet hadn't been cleaned and someone had used it previously. There were multiple body and long black head hairs on the bathroom floor. There were at least 4 rings on the coffee table where drinks had been left on it. They easily wiped off with little effort. If it hadn't been nearly midnight I would have asked for another room. Very disappointed and will not stay here again. The sheets and towels were changed. The rest of the room wasn't cleaned. Given the pandemic we traveled with our own sanitizing sprays, wipes, etc. Thank goodness we did. I have attached photos as proof. I must give credit where credit is due. The facility itself, other than our room, seemed clean and bright. I was welcomed nicely and social distancing was observed. The room was quiet and the bed was very comfortable. TRIPADVISOR.COM USER
Night Staff Oblivious
Jul 27th, 2020
Upon arrival and entering the lobby, this is an impressive Hotel with a lot of eye appeal. The Day Staff was friendly, inviting, and most hospitable. We secured a Family Suite that was very nice, well appointed, and cleaned to a sparkle. But, this is where it ends. The entire facility is posted as a totally smoke-free hotel inside and out with rules posted; no food and drinks around and in the pool and spa area with a limit of five persons utilizing the spa for no more than fifteen to twenty minutes. As we entered the pool deck several people were smoking and drinking. The spa had eleven people packed into it smoking cigarettes, blunts, among other cigarettes as well as drinking various alcoholic drinks from glass and plastic containers and glass bottles. Toddlers were also in the spa with some of the adults. The time limit was totally ignored as this group remained in the spa for some several hours. This same group of people continued partying on the adjacent patio to the pool deck through the night until the early morning hours drinking, smoking various substances while yelling and laughing and talking loudly keeping us awake as well. We felt the nighttime staff should have been aware of this disturbing activity, being that this group was loud going in and out of the building, slamming doors with a facility that is well equipped with CC cameras. We did choose not to complain or confront management due to the cultural climate that is very much present at this time. TRIPADVISOR.COM USER
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