Home2 Suites by Hilton San Antonio Airport, TX

94 NE Loop 410 | San Antonio, TX 78216-5801  [SEE MAP]San Antonio, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Clean, helpful, happy and great hotel

Mar 15th, 2020

Nice place to stay, happy workers especially maintaince man and Junior, clean lobby, good steakhouse directly behind, good breakfast, the fitness center was really nice. I enjoyed the fire pit outside. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Nice.

Mar 14th, 2020

Liz at the front dest was Exceptional and was very welcoming. This is a nice hotel, but the guest rooms & bathrooms needs to be updated. Walls are VERY thin. I didn't care for the breakfast selections. I wasn't impressed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

12 day stay

Mar 8th, 2020

I requested a first floor room and was assured I would get one but upon check in we were placed on the second floor. I was told we would have to check out our current room and sit in the lobby up to 2 hours before a room would be ready. Also, the price would be $25 more per night. Then when I checked out I was charged more than when I made the reservation. We extended for 3 days supposedly for the same rate but were charged more. When I mentioned this I was given a small credit. I just wanted to be charged what I agreed to. The person who I made my reservation with write an incorrect email address for me. Instead of starting with a k she put q. There was a q in my last name. Not what I expected. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Bed Bugs

Feb 17th, 2020

They have bed bugs and when you find them, they will expect you to PAY to solve them yourself. The police were called because I wanted to record my conversations with them. They couldn’t arrest me for anything because I’ve been civil and did nothing wrong. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay

Feb 12th, 2020

Hotel is very nice, the room was perfect(great size, amenities were good and the bed was awesome), big parking lot, the hotel is next to a great restaurant and also a lot of options on a 5 min drive or 10 mins walk. Definitely I will stay here again if I'm back in town. The hotel has several environmental options (recycle, use mugs, plates and bowls that are not made of disposable materials). Only thing to improve us the breakfast, there are several options but the options should be similar to a Hampton Inn. TRIPADVISOR.COM USER 

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