Homewood Suites Memphis - Hacks Cross

3583 Hacks Cross Rd | Memphis, TN 38125-8803  [SEE MAP]Memphis, TN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

FedEx Training in Memphis

Aug 13th, 2019

Front desk staff was very welcoming to a Hilton Honors member. Breakfast staff were amazing, and evening social was great. Housekeeping kept my suite fresh and clean. Internet was good. Location is great as it has many restaurants around them walking distance TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Worst hotel ever

Aug 12th, 2019

The airconditioning didn't work properly .we changed rooms 3 times and ended up staying the night with no sleep due to the hot room The staff didn't offer to refund our money. The room was also dirty. I stepped on a toenail clipping that wasn't ours - gross !! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fabulous!

Jul 27th, 2019

It was fabulous! I would definitely stay here again! Betty was wonderful, the food was great! The rooms were really nice and had lots of space to accommodate my family. Next time I’m in Memphis I would definitely stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Family reunion Happy

Jul 27th, 2019

We selected this hotel for our large family reunion because of the amenities, style of rooms, and the price. The Homewood suites did not disappoint. The breakfast was good (herb potatoes). The rooms were large and my family was pleased. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Not the best

Jul 24th, 2019

We had a rocky start. The room we chose with the digital check in ended up being unavailable due to maintenance so we had to stay on a higher floor than we would’ve liked (traveling with dog). The room they chose for us ended up having broken ac. Instead it had a portable ac they took the air from outside. The portable ac did NOT work (it was just too hot outside to cool) and it didn’t even fit in the window. We ended up switching to a studio suite with working ac. The shower had hair in it and was filthy. The pull out sofa bed wasn’t cleaned either. There was trash in it. The baseboards were falling off the walls in some of the hallways and they extremely dirty. The location was good. We were able to walk to get some dinner. The staff was also very nice and breakfast was good. This place needs some renovations and better housekeeping. TRIPADVISOR.COM USER 

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