Homewood Suites Memphis East

5811 Poplar Ave | Memphis, TN 38119-3949  [SEE MAP]Memphis, TN  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 4

Good value

Jul 12th, 2019

The suite was nice. Great pool area. Breakfast needed more variety. Like some bacon and sausage every day. The mattress could hve been more comfortable. The pillows were too mushy. They didn't support your head. However, suite was tidied up daily. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

In need of serious renovation!

Jul 9th, 2019

The room smelled like smoke, the bathroom had mold growing on the ceiling and a rusty towel rack because the ventilation was not adequate, and the carpet was dirty and torn up in the living area. The front desk indicated there were no upgrades or similar rooms with easy access, which I needed. They informed me of the Suite Assurance Guarantee when I checked in but failed to bring it up again after I called from the room twice to point out problems. They served mystery meat/fat for breakfast - something I have never seen at any hotel anywhere in the world! It's not worth staying here at the current time! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A very pleasant stay!

Jul 8th, 2019

This hotel is very nice. The staff is extremely friendly and courteous. Room is spacious, clean, and updated. We will stay here again if we are back in this area. The breakfast and evening food was very good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2


Jul 6th, 2019

We got an odd room after they had messed up our reservation. Had enough space to sleep 8 but the living space and kitchen supplies were only for 4? When I asked for more supplies housekeeping was unavailable so the front desk kindly scrambled, but it took too much work. Basically a Motel 8 experience with nicer bathrooms and bed linens. Outdoor pool is small and oddly shaped (3'-5' depth, FYI), but adequate for kids to enjoy themselves. If you are looking to take adult swims, stay elsewhere. And the street it is on is one way with no access to the street going the other way that runs behind it. Odd and inconvenient. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Tired old hotel--badly in need of a MAJOR renovation!

Jul 5th, 2019

This is a worn out old hotel. Everything about it is dated. It appears that, at some point (maybe a decade ago) they did some update of the very plain decor and furnishings. ...but everything that SHOULD have been included in a major remodel was neglected. Tub/shower may have been "resurfaced" rather than replaced--and whatever they did, it's worn out now. Toilet was disgusting--the toilet seat was yellowed with age and was so worn out with attempted cleanings that it's now too porous to even be able to be properly cleaned and disinfected. Bedroom windows wouldn't lock or seal--even with gobs of caulk stuffed everywhere! Window was literally taped shut with aluminum tape to try to seal the window. Bathroom wallpaper was just nasty with attempted stain removals--over what looked like decades. Doors, door frames, and furnishings all beat-up. My advice: get a bulldozer, raze this place to the ground, and build a nice new Homewood Suites! TRIPADVISOR.COM USER 

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