Homewood Suites by Hilton Denver Downtown-Convention Center

550 15th Street | Denver, CO  [SEE MAP]Denver, CO  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Clean, affordable and great staff

Jul 22nd, 2019

This was our second stay at the Homewood Suites and it won’t be our last. The staff is so friendly and helpful. Our room was clean and well maintained. It’s nice to have a small kitchenette in the room that is separate from the sleeping area. It's also a pretty quiet hotel - hard to hear anything above or next to us and rarely would we hear anyone in the hallways. My one and only complaint – and it’s not something that can easily be remedied – is trying to get to the fitness center. There are 5 elevators total, but only 3 go down to the basement level where the fitness center is located. That makes it extremely difficult to get the right elevator car so you can get down. Sometimes I had to wait for 3 or 4 cars to go up so I could get one I needed to go down. The fitness center is nice. It’s a good size with a number of treadmills, ellipticals and stationary bikes. They also have a few weight machines as well as free standing weights. There are water cooler and towels available. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful Staff

Jul 19th, 2019

Excellent experience staying at Homewood Suites Downtown Denver. The breakfast was always plentiful and delicious. The rooms were clean and comfortable. Loved the ceiling fan in bedroom! The hotel staff was extremely efficient and friendly. Great overall experience! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Stay!

Jul 18th, 2019

We loved our stay at Homewood Suites in Denver! From start to finish, we were very impressed with this hotel. We were greeted warmly at the front desk for check-in, at which time we found out that our room was going to be upgraded. We ended up on the top floor with a view of the mountains (Thank you, Joey!) The room was large, modern, and clean; we really couldn't ask for more. The breakfast was extensive; the only minor issue was the line to get to the buffet. While we were not thrilled about paying the valet parking fee, we found that it was worth it for the convenience and service. Sam was fantastic! The hotel is centrally located, just a block from the 16th Street Mall. We would definitely stay again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic Customer Service

Jul 13th, 2019

Wow. All I know is that we waited an hour and a half for our room to be cleaned past check in time, but Garett was exceptionally attentive to me and my boyfriend throughout this wait. We both didn't mind waiting for our beautiful panoramic view suite because apparently the people in the room before us had a huge party and wait service was diligently cleaning the room. Going back to Garett, he checked in with us AS WELL AS the cleaning staff three times to give us updates on our ETA into the suite. Above all, he even offered complimentary drinks and appetizers from the hotel bar. Honestly, I could not have asked for a more genuine worker watching out for us. It was a pleasant experience and I will definitely be back to this hotel because of the exceptional service shown by the lobby workers, bartender (because she also gave us a drink on the house for the SLOW kitchen as we waited for buffalo wings for 45 mins... that tasted very dry), and the cleaners who put in amazing work because after our wait, our room looked spectacular and pristine. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great space and room - check-in is a bit unorganized

Jul 13th, 2019

The hotel is currently undergoing some renovations in the main lobby. They have a temporary check in station and it was a bit unorganized. And as always, with most hotels, it's the hardest thing to get cribs or pack-n-plays put in your room. I will never understand why this is such a hard request for most hotels to put together. The front staff were helpful, but I just don't know where the disconnect happens with getting a crib in a timely manner. Once we were situate and up to our room I was very impressed with how large the space was, clean and very modern. There was way more space than we needed for two adults and two baby/toddler in cribs. We were able to have the kids apart and away from our sleeping area. It was also quiet and dark at night for the kids to sleep. The location is OK. Close to the shopping outdoor mall, but also close to the train station meaning lots of vagabonds. There is cheaper public parking right across the street we used for two days. Breakfast in the morning was great. TRIPADVISOR.COM USER 

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