Homewood Suites by Hilton Knoxville West at Turkey Creek

10935 Turkey Dr | Knoxville, TN 37934-1970  [SEE MAP]Knoxville, TN  [SEE ADDRESS]
Credit

Courtesy of Homewood Suites by Hilton Knoxville West at Turkey Creek

Find the Best Price

at the Homewood Suites by Hilton Knoxville West at Turkey Creek

Navigate forward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Navigate backward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

We do not have deals for this hotel.

Guest Reviews

Tripadvisor Traveler Rating 1

Time to renovate, tidy up & wear your mask

Jan 15th, 2021

I travel extensively and this might be the worst Homewood Suites yet. Very beat up and load since it is right by the interstate. Dust everywhere and it does not appear to be clean. I am amazed at how many good reviews this place has. Front desk person kept having his nose exposed while wearing his mask...yuck! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Tired and worn

Dec 18th, 2020

Sorry, Hilton, but this property needs help. Furniture was chipped and dated. The shower head was over 7 feet tall and detachable. It put out a hard spray and was not adjustable for height or position, it snaked away from you. It flooded the bathroom, requiring all our towels to mop up. The Mattress was horrible, it sunk in the middle and you could feel the springs. The pillows were like flat pancakes. Plus side: Very nice front desk and location. We will always stay at Hilton but never this location. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

I wish I could have gave a 5

Nov 12th, 2020

This hotel looks really good from the outside and is really clean on the inside, however, it is very dated, the furniture is very used an old, with that sad however the stay was a very good, the staff was friendly and the hotel was clean and everything worked as expected. Only thing that I questioned was we stayed 45 minutes away with the same Hilton brand in Pigeon Forge This property served biscuits gravy, oatmeal, waffles, cereal toast, and other items, but here at this property they can't have a breakfast dye to covid, so they gave us a muffin in a bag, yet just 30' away your able to go into the business center and touch everything in there without any sanitizer or any way to disinfect, the same is true at the coffee bar, you can touch all the cups and coffee dispensing pots etc. with nothing to sanitise. As I said earlier I wish I could gave it a 5. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Not a great experience for Hilton

Oct 7th, 2020

This is a great location in the Turkey Creek area of Knoxville. We recently stayed here for the Tennessee football game weekend. The room had a ‘sanitized’ sticker across the door upon entry and, at first glance, the room seemed clean. However, because of Covid, I used wet wipes on important surfaces such as the Tv remote controls, light switches, lamp switches, and table surfaces. The wet wipes appeared rather dirty after the wipe down, so I cannot imagine that the cleaning people were doing their job well. We brought some food back to eat after the game and there was literally two teaspoons and one butter knife in the silverware drawer, and sparse plates, cups, etc. I didn’t realize until departure day that the dishwasher was loaded to the brim with smelly, dirty dishes. Also, we chose this hotel because it offers breakfast. What a disappointment! The ‘breakfast’ consisted of a paper bag with a small, off brand blueberry muffin, a mini water bottle, and a granola bar. There was a bowl of oranges offered, but of course, no way to cut them. When I asked if they had other fruit, the clerk offered me bananas which I accepted, but then rejected once she brought them out. They were so overripe they were nearly all brown. Gross! The coffee offered was so weak I had to double check and make sure I didn’t somehow get tea instead. I’ve stayed at other hotels, including other Hilton brand hotels, since Covid began. Other hotels are at least making an effort either by having someone there to ‘serve’ the hot breakfast, or at least by offering single serve items such as oatmeal packets, yogurt, Pre-packaged hard boiled eggs, etc. It seems like Homewood Suites is using Covid as an excuse to save themselves money, but they will lose customers in the end. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

THANK YOU -- TOMMY, LOGAN, CHARITY AND DAVID...!!!

Sep 13th, 2020

What an incredible staff GM David has going here – and we should know, since this was our 3rd visit here in the past year. Two of those stays in the “virus days” but this Homewood still keeps as much going as possible. The fitness room (free weights, scale, water dispenser) is open by appointment, breakfast is a Grab ‘n Go – but coffee is there in the lobby for you, from 5 a.m. on. Ice machine near Room 108, Laundry ($2 wash, $2 dry) near Room 225. The pool is sparkling clean with lovely surroundings and very popular with guests. Screened windows open for a breeze. Walmart is across the street, Costco a couple blocks away. And if any little thing in your room goes wrong (it rarely does), Maintenance Supervisor Tommy is on call. He even has his own office/workroom on the 3rd floor, so whatever is needed is on hand and he takes care of you with a wonderful smile. Beautiful Charity at the Front Desk will absolutely make your day. Good show, David! See you next time. TRIPADVISOR.COM USER 

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.