Homewood Suites by Hilton Manchester/Airport

1000 Perimeter Rd | Manchester, NH 03103-3351  [SEE MAP]Manchester, NH  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Extremely disappointed

May 22nd, 2019

My room was extremely stinky so much so that the whole family couldn’t sleep. We couldn’t take a shower because the tub was dirty with previous occupants hair and dirt ring and walls of shower had black mold or just sticky stinky black dirt. And to top it off, the toilet didn’t flush! When I called the front desk there was no answer. So I went down, the poor guy was alone and not trained at this hotel. At least because the hotel was fully booked, he acknowledged and apologized for my inconvenience but he couldn’t help me because he was all alone. So he gave me the cleaning products to clean my room so we could use the shower and toilet. He also gave me fresh sheets to put on my bed since the old ones didn’t smell or look changed. I fixed my own toilet, nothing much someone set tank to accumulate water to about a quarter of the way. So I adjusted the level to be enough to actually flush the toilet. And my wife and I scrubbed down ever inch of my room as well as the shower so we could use it. As you can imagine this took a couple of hours. We arrived late at 11 pm so we were thrilled to be going to sleep at 1:30am in a still stinky room! Oh by the way, the windows couldn’t open more than a few inches because the mechanisms to open them were all busted in both our rooms! ( we had a separate bedroom from the living room ) Sadly the next morning the day manager tried to pull a fast one on me, telling me she was going to give me an amazing 5000 points, enough to pay for half a nights stay. When I told her I knew it was at least 30,000 points for a free night, she sighed disappointedly. She then offered me $30, then her highest possible of $50. I said that the night staff worker promised at the very least for my discomfort and work to clean my own room was half the rooms cost. But rightfully a free night. But the day manager begrudgingly gave me half off at my insistence. That morning for breakfast, imagine my joy at seeing that the English muffins as well as the toast was covered in blue and greyish mold! Then because of the big crowd the kitchen staff was slow (20 min least ) to get coffee not to mention empty egg and sausage containers. Staff seemed overwhelmed and uninterested in giving good service. That would explain mold on bread and English muffins. So I took family out for breakfast each day, i didn’t trust food being served. To say the least, I will NEVER stay there again and don’t recommend you do either. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel and location

May 22nd, 2019

Lovely suite with kitchen and separate bedroom. Generous sized room. Good hours available for the complimentary breakfast and many choices. Hotel and room were very clean. Quiet location and hotel was fully booked. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Leisure vacation

May 22nd, 2019

We had a great time. The pool was clean. Our room was a suite and was very large. Great tv and movies. Breakfast in the morning was the best we had in all the places we have been. Definitely going back to stay here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Go somewhere else

May 21st, 2019

When I entered the Room for 1st time, two windows fell into the room. Had to push back in place and force the latch to close them. The mattress must date back to 1982 - it doesn't age like wine - my back still aches. Water damage in bathroom - Yuck. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very Impressive

May 14th, 2019

Very comfortable rooms and excellent perks during the stay. The breakfast is above average. Was extremely surprised to find there is a Social Hour with FREE drinks and FREE Shuttle rides to surrounding restaurants. TRIPADVISOR.COM USER