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at the Homewood Suites by Hilton Oklahoma City-West
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Well-maintained & comfortable
Apr 30th, 2020
I had the opportunity to stay at this property for a one-night stay during the Covid-19 pandemic period & found it to be well-maintained, a roomy studio suite & received quality customer service from the GM/Owner. Due to my work schedule, I was allowed to check-in early, which was greatly appreciated. For security/health reasons, entry to the property even at mid-afternoon was either by room key or to buzz the front desk. I was greeted and checked-in by the GM/Owner who assigned me to a 3rd (top) floor room per my request. The property was built in 2005, and has the open breakfast and computer room area that Homewood is known for. The hotel had bright and wide hallways and had been well-maintained. The room was the open studio style with the kitchen, living area and bedroom all flowing as one room. The furnishings and bathroom vanity area were a bit dated, but the room was very clean, the bed was very comfortable & despite being right off of Interstate 40, there was no traffic noise from my room, located at the center of the property. In the morning, I was allowed a late check-out and still provided with a sack breakfast for a snack. The customer service was excellent. The GM/Owner was welcoming and helpful. Located conveniently at I-40 & Rockwell, near shopping and within a reasonable distance of Will Rogers World Airport & all that OKC has to offer, I would welcome a return visit. TRIPADVISOR.COM USER
Apr 3rd, 2020
I’m traveling for work. Booked a room here and was not disappointed. It was pretty empty considering what’s going on but staff was awesome. Very professional and courteous. Room was very clean and had a comfortable bed. They did have coffee but no hot breakfast in the morning. Totally understandable due to our current situation with COVID-19. They had a brown bag breakfast (muffin, yogurt, fruit and a cereal bar). Orange and apple juice was also provided. I would definitely recommend this place. TRIPADVISOR.COM USER
Excellent service, beautiful hotel
Mar 22nd, 2020
The man working the front desk the night of March 21th was exceptional! He went out of his way to help my son find a room after his school was shut down during the Corona Virus and my son had to stop for the night while driving home. This professional man made my son feel at home during such a stressful time of everyone’s life. My hat goes off to him! Keep up the good work! I have always been a fan of the Hampton Inn! TRIPADVISOR.COM USER
This hotel became our home
Feb 18th, 2020
Best. Staff. Ever!!! From the moment you walk in, you’re greeted with a friendly, “Welcome Home!” from the friendliest employees Friendliest employees you’ll ever meet! They are genuinely interested in you and, in our case, each of our family members. We recently moved across the country, from Pennsylvania to Oklahoma. You always hope to find a nice, comfy place to live while you’re looking for and waiting to purchase a home. This Homewood Suites in West Oklahoma City sure exceeded our expectations! The hotel is always clean, and you’ll always find free snacks like fresh fruit on the daily, as well as water and other beverages available. There’s also a 24/7 snack bar. There are even “mixer” nights where snacks and light meals are served. All the ladies working for those events were the kindest ever- even remembering our favorite beverages after our very first evening! We especially loved the extra time and attention given by the manager, CK! You can tell he’s devoted much time and attention to training his staff, because they are each as friendly and attentive as he is. While EVERY employee we encountered was kind and helpful, we have to give extra accolades to Destiny and Caesar, who were two of the front desk employees who welcomed us up on our every entry, and took time to not only help with our every need, but also to visit, listen to our stories and interact with our children. Brian is one of the maintenance crew members, and he was always at the ready to correct any minor issues we had- and even helped me to fix a personal appliance on one occasion! Jana was also an exceptionally helpful staff member, always willing to help me with any request I had for our extended stay. She is in chafe of the banquet room, and when I mentioned I’ve used these before to teach cardmaking classes for my business, she kindly offered to help book upcoming events there for me - and we are so happy to return to do more business with this FANTASTIC hotel and staff. I even “enticed” two of the ladies to come over and make a few cards with me as I was working in projects for my business. They did- and were so much fun! (See photos!) After staying 2 months anywhere-that’s-not-your-home, most people would have had their fill of the place. For us, we will most definitely be back when we move again, and any time we want to get away and still have the “cozy and at home experience”. They all sure made it just that! GREAT hotel. EXCEPTIONAL staff, all in a prime location! TRIPADVISOR.COM USER
Great business stay.
Feb 1st, 2020
Stayed 2 weeks on business. Couldn’t be more pleased with the value or quality. Clean, welcoming and comfortable. Great breakfast and social hour. Gym was small but adequate and the suites themselves were very spacious. TRIPADVISOR.COM USER
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