Homewood Suites by Hilton Palm Desert

36999 Cook St | Palm Desert, CA 92211-6066  [SEE MAP]Palm Desert, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Good overall experience

Jul 22nd, 2019

Efficient check in. Clean lobby and room. Typical, but nice continental breakfast. We didn’t use the kitchen but noticed it was well equipped for extended stays. Plenty of space so you wouldn’t feel cramped if you were staying for weeks. Recommend. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Below average place

Jul 16th, 2019

Carpet in common areas and room were dirty and stained. Furniture was dated and chipped. Room air conditioner was very loud. Breakfast was average with and food choices were limited. I would not stay at this place again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointing stay at Palm Desert

Jul 8th, 2019

After extensive research and reading of this hotel's reviews, I decided to stay here for our weekend in Pam Desert. Exterior looked ok until I stopped at front desk for checkin. Original room was not ready, but was offered a complimentary upgrade to another room that was ready. Then I asked for my hilton honors benefits but was informed that they had ran out of bottled waters or the snacks. What?? Is this the kind of service that Homewood provides? Not what I am used to. The room was very basic with minimal furnishings. The a/c unit in the room was extremely loud to where we had to turn one off to get some sleep. Breakfast was well below standards. Minimal options and what was available seemed watered down (juice, waffle batter, etc). Needless to say, we will not be returning to this Homewood Suites again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Not bad for price

Jul 6th, 2019

I only paid 24 Dollars the night due to having Hilton Loyalty Reward Points however I would of been upset if I had spent the 105.00 Dollars it normally cost because the room wasn’t even clean and they didn’t even provide pillows or blankets for the pull out couch and once I requested them it took 3 hours to finally receive them TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect, except one small detail

Jul 3rd, 2019

First of all, in this situation we actually live a mile away from the hotel. Our AC in our home went out the night before. The average daily high is around 110. The service guy could not get to us until late in the afternoon. The house temp had already risen to 94 & for two seniors in their 80's is was not a healthy situation. And that is how we ended up at the hotel overnight. As far as our stay there, it was truly a godsend. The room was huge, clean. The bed & pillows were comfortable. It even had a small kitchenette with a full size fridge. I asked for a room with a walk-in shower. No problem .The staff was friendly plus got all this for less than $100 for the night. My only small concern was the breakfast food was not that hot & it was a full typical Hilton type breakfast so those eggs & sausage were OK just not really as hot as it it should be. To me that is a very minor flaw to what was a lifesaver for us. Would I recommend staying there? You betcha. A couple of things to add. Try staying towards a back room and away from Cook St. Also our #1 favorite pizza joint is just down the road in that same development area called Billy Q's. Easily the best pizza in the valley. TRIPADVISOR.COM USER 

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