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at the Hostal Nicolas de Ovando Santo Domingo
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Hotel has changed....
Aug 1st, 2020
I have stayed at this hotel several times over the years. Previously it was Part of t he MGallery Boutique Hotels collections, a division of Accor, but about two years ago, it was purchased by Hodelpa which runs a few cheaper hotels in the colonial zone. The quality has gone down ever since. The amenities and bathroom assessoreis are now cheap and worthless (best to bring to your own). Most recently I booked on the hotel’s website on 3 July 2020 for a stay starting 1 August (almost a month in advance). When I arrived to the hotel, I was told it was not open. No email was sent to me saying the reservation Was canceled or the hotel was closed in advanced. If you plan to stay here, think twice. The quality has gone down considerably. TRIPADVISOR.COM USER
Mar 22nd, 2020
This was our first visit to Santo Domingo and we stayed at the Hodelpa Nicolas De Ovando on the advice of a friend who works at the US Embassy. We are so glad we listened to her suggestion! Everything from check in to check out went smoothly. The hotel is gorgeous and in a perfect location for walking around the colonial zone. We stayed in a Colonial Imperial Room and were so glad we did! You take a private elevator to the Imperial Club with drinks and snacks that are complimentary, and walking past that you make your way to a fabulous room that holds so much charm you can’t help but enjoy it. Everything was very clean and fresh in the room. We also thoroughly enjoyed breakfast each morning. There was a wide variety of pastries as well as warm dishes, fruit, etc. You will definitely not leave hungry. I would absolutely recommend this hotel to family and friends. TRIPADVISOR.COM USER
Mar 10th, 2020
Great experience from beginning to end ... beautiful boutique hotel in a great location in zona colonial. Beautiful decor, elegant, classic with an edge . Room was simple but functional , green everywhere, plants , trees, flowers, pool is very nice although service could be better .. we definitely stay here again .. well done ! TRIPADVISOR.COM USER
Mar 2nd, 2020
This is a very elegant and well located hotel. Close to the best museums, restaurants and bars located in old santo domingo. Staff is friendly and professional. Great hotel for couples, families or solo travel. TRIPADVISOR.COM USER
Hotel is good BUT the Staff is GREAT!
Feb 27th, 2020
My husband and I frequent here often for both business & leisure. We are soon to return to the country though my last trip to Hodelpa was not as pleasant new management new staff. The older staff were excellent as usual and truly changed the experience for me Olga and Eudy are top notch they in my opinion are the MVP of Hodelpa Nicolas De Ovando ! as a business woman I appreciate their service. They are always smiling, they make you feel like the most important guest in the building every time. I honestly would not be returning if not for them due to my last experience being so poor compared to all previous. There was also a gentleman at the bar who stayed late just to make me soup when I was sick. He was so kind also part of the older staff. TRIPADVISOR.COM USER
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