Hotel 32 | 32

32 E 32nd St | New York City, NY 10016-5503  [SEE MAP]New York City, NY  [SEE ADDRESS]

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at the Hotel 32 | 32

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Guest Reviews

Tripadvisor Traveler Rating 1

No covid restrictions

Dec 10th, 2020

This place is disgusting. The 1st room they assigned me had so much dust I couldn’t breath. They sent me to a 2nd room that then had a dead roach and the bed was disgusting. Josh and Karen were the 2 agents I worked with. While contacting Expedia the 2nd time because Karen lied and told Expedia no manager was available, I was waiting in the lobby and Josh sent someone up to the 1st room that I had which had not been clean and the guest came down complaining. I will be contacting NYC Health Department the shouldn’t be happening during Covid. They are a major health risk. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Only one elevator, goes down without notice

Dec 4th, 2020

My parents are a 65+ year old couple who stayed at Hotel 32 and had a very unfortunate experience. We needed to check out in the morning around 7AM in order to catch a flight. But that morning the sole elevator in the building was down for maintenance. We both are over 65, so it is very difficult for us to climb an entire high-rise tower using stairs. However after waiting half an hour for the elevator without luck, we were forced to descend 7 flights to exit the building, while carrying 4 suitcases. We understand maintenance is a necessity, but it would be nice to give a heads-up of upcoming elevator maintenance to the guests. Overall it was a terrible experience due to broken elevator and no backup. We sent an email to Manager Johanna but she hasn't replied in 10 days, so we are publishing our review publicly to warn other older travelers. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Weed pot

Nov 30th, 2020

It was full of weed smoke and smell even though it is a non smoking hotel. It was a normal for the management. They were not even refunding. It was very tough night for the kids. May be it's a good hotel for weed smokers but not for families with kids or who can not stand weed smoke and smell. Since hotel management do not care or keep their eyes close, weed smokers love this place. Please stay away if you can...... TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Quick overnight staty to visit son at college

Nov 18th, 2020

We made a quick visit to NYC to see a homesick Freshman and Hotel 32/32 was a wonderful place to stay. Accomodations were comfortable and the rooms were impeccably clean. Great location - very frendly staff. Short 10 min walk from Penn Station. Plenty af resturants near by too. Will deffinately be staying again and highly recomend to others. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

10/10 recommend

Nov 16th, 2020

I live in queens and work in the city. I needed a staycation and saw hotel 3232 online so I booked it because I loved how the rooms look online. The front end staff member was very friendly and the room exceeded my expectations. Will definitely be staying here again. TRIPADVISOR.COM USER 

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