Hotel Aquabella

2 Rue Des Etuves | Aix-en-Provence, Bouches-du-Rhone 13100  [SEE MAP]Aix-en-Provence, Bouches-du-Rhone  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Great location

Dec 27th, 2019

Lovely hotel for a very short business trip. The location was excellent and on site parking was ample. I enjoyed the Spa during non-work hours! I would recommend for business trips as well as for couples on holiday. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Everything was great

Dec 10th, 2019

Lovely pool serviced with drinks, excellent food on terrace, lovely wine, spa and gym, air conditioned rooms, very convenient for town, very good staff, outdoor bar in summer months, overall a great choice to stay TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great location but.

Oct 22nd, 2019

My wife and I were members of a tour group which used two hotels in Aix for a seven-night holiday. We chose the Aquabella because of its location and were not disappointed from that point of view. Just a short walk to the old town and to lots of restaurants, Just as well(!) because the hotel restaurant was a disappointment. Difficult to understand because breakfast was excellent but staff seemed to be poorly trained. On a few mornings there were no cups and saucers on the table settings. When we asked a waiter we were told "the cups are over by the machine." They were, so we helped ourselves but there were no saucers. When we looked around other guests were also drinking from cups without saucers. Not exactly 4 star standard! We had two dinner vouchers from our tour company and were reluctant to use the second as our experience with the first was not good. the veal was tough and sea bass was served in a deep bowl which was both impractical and unattractive. We decided to risk using our second voucher but were again disappointed. This time the lamb was tough but the char was quite good and was served on a sensible plate! Again, staff training seemed to be an issue. "What do you want?" was the approach when order-taking. We enjoyed our dinners much more out in the local nearby restaurants. Such a shame about the restaurant because the comfort of the rooms and location were indeed 4 star. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent location

Oct 18th, 2019

Very conveniently located in the center of the city, great renovated room, nice bathroom, good wifi as well. The outdoor pool is a wonderful addition after a day of excursion. There is also a large indoor jacuzzi. Receptionist was very friendly and helpful. Worth mentioning there is a secured carpark 2 minutes away from the hotel. Would certainly recommend this hotel!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Walking distance to center of Aix-en-Provence

Sep 20th, 2019

Hotel graciously gave us an upgrade to a suite. Ample parking. Breakfast included in the rate. Buffet is quite varied. Elevator available for luggage. We only spent one night on the way to catching a bike tour. Walked to the center of town for dinner and people watching. TRIPADVISOR.COM USER 

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