Hotel Art Resort Galleria Umberto

Galleria Umberto I 83 | Naples, NA 80132  [SEE MAP]Naples, NA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

A boutique hotel

Mar 1st, 2020

This hotel is perfectly located in the nicer part of Naples, yet minutes to the main shopping and cultural areas, and less than five minutes to the metro, bus and ports. I wouldn’t have felt safe staying further in the centre. The rooms are beautifully decorated and very clean. They have small fridge, kettle and modern bathroom. The art on the ceilings and walls helps set the place in historical Italy. The room was very small. The hotel is nested within/above the Galleria Umberto - a stunning UNESCO historic galleria. However this is used as unofficially by local kids as an indoor place for kick around footie and late at night it was very, very noisy. This detracted from our stay. The breakfast is full of sweet pastries but a limited selection of fresh fruits. The staff were very friendly. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

10 years later - lovely, some changes...

Jan 26th, 2020

I had a great stay here 10 years ago and was excited to return. The little hotel is splendid but please bear in mind it is up on the fourth floor with a ancient small lift. I found that quite charming. They put me in a new extension of the hotel, but I think I would have preferred to be in the older part nearer reception. Being based in the Galleria is absolutely amazing, sometimes you might hear someone outside but I had no issues with the noise. So this properly is for people who enjoy atmosphere and character. The ladies at breakfast are super nice, and there is a great choice, I looked forward to breakfast every day. It might be me but ten years ago all communications in the hotel and reception were just a bit more friendly and cheerful. They also used to bring out drinks every evening at 6pm or so... They don't do that anymore. They left a note one night inviting me for a drink - so we went up...but they charged me for it on check out... not a huge issue, just not quite as friendly as in the past. Still it is a real treat to stay here and I do recommend. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Great location

Oct 3rd, 2019

Elevator needs 10 cent but you can not find them from Naples, fortunately lady downstairs gives you but doesn't look like happy one. Going out needs to walk up first to have 10 cent, or actually 2 coins if you have friends or luggage waiting in the next floor down. A bit noisy backyard where balkony is and doors are not silence proofs so some noise will disturb you. A bit hard beds. Nice decoration in the room. Pretty good small breakfast. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Disapointed

Sep 26th, 2019

Firstly the positive,the Galleria is in a very good location,sorry but that is all I can say.. No sleep for the first two nights, firstly the locals used the galleria as football ground at 02:00 in the morning and I had to call reception,second night shop alarm went off and with passing traffic the noise never stopped. The noise echo,s around the galleria and the “soundproofing” is not up to the job. To get to the hotel you need to get in a small lift and pay 10cents , the hotel gave us two at check in but asking to even change a 20 cent coin was dealt with “ I,m going off now “ so much for just ask on the sign,second time the receptionist seemed to slap a coin on the desk,so gave up asking,thanks The breakfast doubles as bar,kitchen and dish wash! The room was OK but nothing special to call it luxury, plenty of toiletries but robe was torn and we stayed four nights,somehow,and the sheets were never changed. It stated welcome drink, No, I can not recommend this accommodation to anyone TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

An amazing location and an intimate hotel!

Sep 7th, 2019

The best thing about this hotel was the location. Very central with great restaurants and shopping near by. The staff were really friendly and gave us all the information to get around. The rooms were decorated historically and had a nice touch to them. Comfortable bed and amenities. The bathroom could have had more ventilation and we would have preferred a more modern touch. Great hotel for couples who are on a travelling holiday. We travelled to all the islands from here. TRIPADVISOR.COM USER 

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