Hotel BLU & Residences Vancouver

177 Robson Street | Vancouver, BC V6E 1B2  [SEE MAP]Vancouver, BC  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Great hotel

Aug 7th, 2020

Pros Location was great in the middle of everything Rooms were clean and modern and great view Super friendly staff Texting service was great - they text you to check in and see if you need anything Offered free bikes Cons Worst pillows ever. Way too big and overstuffed. Difficult to get comfy TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

New Fave!

Jul 28th, 2020

Very Classy Hotel! We felt totally pampered for our 21st Anniversary. Thanks so much for making it so special! Nicest staff with huge smiles, beautiful and clean rooms, great location to explore restaurants and shopping. Option of a diffuser in room, and a Nespresso machine for your exceptional morning coffee, and fantastic Oysters at Fanny Bay Oysters right beside...need I say more? Highly recommend Hotel Blu! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Overcharged

Jul 24th, 2020

Charged for a diffuser I did not receive. Never notified that I was going to be charged for the amenity even though I specifically tried to clarify the situation at checkout. Took out my own garbage both days. Front desk staff very helpful for the most part except for said difficulty. Shower temperature controls extremely confusing...no bath wish I had researched ahead of time...would not reccommended for families with small children. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Average but Nice Beds

Jul 4th, 2020

I was expecting awesome service and a hotel that was super special. It is pretty average in my opinion. Im not sure about the 5 star reviews. I had a staycation for 2 nights. I was first surprised that I had to wait at the outside door to get in upon arrival. Then when she finally let me in, there was no hand sanitizer in site. I had to ask for some (I noticed they were putting up one by the elevator the day I left- in my opinion they need one by the front and back door as well). Check in was smooth. We got to our double room with a terrace on the elevator. It was very clean which was awesome. The bed were so comfortable and the space in the room was wonderful. When we walked in, it smelled like marijuana which seemed to linger the entire 2 days I was there. I tex the hotel right away and they said they would refresh the room (huh). So I sprayed my lysol spray and continued doing so for the 2 nights because of the odour. The outside terrace had no view. It was nice to have the fresh air though but I would never pay the extra again for that space. I was surprised that they put most guests on the same floor as the hotel was pretty vacant because of Covid. So it was loud with doors closing and my neighbours out on their patio. The only extra I found was one morning when I walked to Starbucks, the gal behind the front desk pressed the elevator button for me which was so nice. The Starbuck is 2 blocks up (all services at hotel are closed which is understandable). There is a Macdonalds and Tim Horton as well. The location is excellent. Walk to coffee, shops, tons of restaurants . It was a 14$ uber ride to Granville to go to dinner. Parking was included in my rate as I called and booked direct. Usually it is $30. I would stay here again but my expectations would be lower as most reviews made it sound like it was the nicest of the nicest, lol. It is a good property though and very clean which is important at this time (just more sanitizers in lobby) Oh and get rid of the bugs swarming around the front door when you come in. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Amazing hotel

Apr 27th, 2020

This is one of the nicest hotels in Vancouver hands down, it is clean modern and tastefully done. It’s a boutique hotel with all the modern luxuries in the room along with great clean space and extremely comfy beds. Look no further if you want to stay at a luxury hotel that is priced well and matches alongside the best hotels in Vancouver. This is my new go to Hotel in the city can’t recommend it enough . TRIPADVISOR.COM USER 

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