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at the Hotel Baltimore Paris Champs Elysées - MGallery by Sofitel
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Great service, great location... pricey
Sep 14th, 2020
Great staff, great welcome, room is functional with nice bedding and clean, a little bit on the noisy side and air conditioning was weak. Very well located property. A bit too expensive given for the amenities. Breakfast was expensive and weak TRIPADVISOR.COM USER
A perfect stay in Paris
Aug 15th, 2020
We stayed at this hotel as Gold status Accor members staying in a junior suite which was upgraded at check in. We also received our welcome drink vouchers. Due to Covid this hotel has enhanced cleaning in place and I have to say it was spotless. Plenty of hand sanitiser and protocols in common areas. Breakfast is continental only at the moment but still very good. We had room service one night and the bar menu has a limited but tasty range of food available. All staff members were excellent, we loved the amenities including Hermes toiletries. After months of lock down we were glad to be treated to a luxurious stay at this hotel. TRIPADVISOR.COM USER
COVID is a disaster for your travel experience
Jun 16th, 2020
While I understand social distancing, plastic glass, ... I do not understand why I had the impression to pay 400€ for a Mercure type of experience. I am Diamond, Loyal to Accor, but this experience was terrible. - no mini bar - limited pilow (only one for a king size bed), limited towels 1 - I was upgraded to a nice suite last time. Today, I kept my tiny classic room with a shower while my profile shows I prefer bath No personal treatment, no upgrade, no fancy. You lost the pleasure of visiting Sofitel, you just get a bed. no fun, no fancy gifts or services. TRIPADVISOR.COM USER
Lovely hotel in great location
Mar 20th, 2020
We stayed here for 2 nights the weekend that France went in to lockdown for COVID-19 (unfortunately we had to leave a day early). This is a lovely hotel situated between the Arc De Triomphe and the Eiffel Tower. It’s not too big and we were able to upgrade for no extra cost to a room with a view of the Eiffel Tower (probably because they weren’t very busy!). The staff were excellent despite the uncertain times and could not do enough for us. We will be returning to Paris to visit all the places we couldn’t this time, and we will be staying here again. I wish all the staff well during this difficult time. TRIPADVISOR.COM USER
Great Location - Great Service
Feb 18th, 2020
We booked a travel package and had multiple hotel options but I chose this hotel based on the reviews. Luxurious bedding, windows open for fresh air, mini-bar, hotel restaurant and great walking location. Will stay again! TRIPADVISOR.COM USER
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