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at the Hotel Brexton
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Sep 28th, 2018
As soon as you walk in the lobby, you feel as if you're transported back in time. This historic hotel is simply beautiful! The rooms have quaint antique furniture, but the bathrooms are very large and modern. They are in the middle of renovating some of the rooms & creating a new restaurant on the lower level. Although there are many restaurants within walking distance, having one on-site will be convenient. I really hope they keep some of the exposed brick & alcoves since they date back to the late 1800's, & looked really cool. Another cool feature is the spiral staircase. Standing at the top looking down was amazing! I can't wait to go back when the renovations are completed & write another review. I'm confident it will be a 5+ star rating😊 TRIPADVISOR.COM USER
Aug 29th, 2018
Beautiful architecture friendly staff great location. Not suitable for those with mobility issues. Would not stay again only be cause of difficulty with negotiating the property. But located in a lovely neighborhood within walking distance of many fine restaurants and other Historic sites. TRIPADVISOR.COM USER
Charming hotel with personality...
Jun 25th, 2018
First - location: within walking distance of Baltimore Penn Station, one of the Charm City Connector stops (free service that loops through downtown to Art Museum and back toward Inner Harbor), several restaurants Second - hotel - lovely historic building in a slightly raffish area (but felt totally safe walking) Third - room - tons of light (3 windows in bedroom), quirky off-kilter room dimensions which charmed us - a killer bathroom with a wall of windows (shutters in place on lower sections) and everything you needed available including WiFi/TV/even a mini-fridge if you ask/good AC/excellent bed They do have a continental breakfast - which was only so-so - really minimal and felt like not a lot of attention paid to it but you could grab a yogurt to get the day started... Staff was fine - low-key and got the job done. I had e-mailed before visit with some requests/questions and Mr. Naing was so prompt and helpful. So, would I stay again? - absolutely. We like to try something other than the standard cookie-cutter room/hotel. TRIPADVISOR.COM USER
Fantastic rehabbed building
Jun 19th, 2018
Very cool building. My room was large, comfortable, and stylishly decorated. I did not use the wall mounted fireplace, as it was not needed in May. I'm sure it would be cozy and wonderful in the winter. The neighborhood has not yet gentrified as much as I might have liked. Be alert as you walk especially at night. TRIPADVISOR.COM USER
Worst hotel experience ever!
Jun 7th, 2018
We will be contacting the hotel to make a formal complaint. We made our choice based on the trip advisor rating. We have to question how this hotel received such a high rating. We will think twice about using trip advisor as a source in the future. 1. AC not working in the lobby, hallway, and breakfast area. 2. Safety concerns - Our key did not work and when the clerk rekeyed it, the front desk attendant said that she had forgotten but our room (#602) needed to be keyed as room 601 in order for the key to work. When asked if room 601 could access our room, she said "yes, but I'm sure they won't try." There was no additional safety latch on the door to assure nobody entered the room. 3. The worst part was that our room smelled like human urine. The chair in the room had what looked like bodily fluid stains on it. 4. Our a/c unit which was installed above the bed was dripping on the pillows and mattress. When we called the front desk, the attendant said she was sorry but she didn't know what she could do about that. She said she only had one room that was available but the TV was not working. She shared that she herself had stayed in our room and if she remembered correctly it didn't drip for long. We ended up having to empty the AC drip pan and put a spare blanket from the closet across the head of the bed because the mattress was completely wet in the area where our heads would be. 5. We had to use our towels to absorb the AC water and when we called the front desk for more, could not get someone to answer the phone. Tried housekeeping no answer. Tried maintenance no answer. We ended up sharing a bath towel in the morning. 6. There was a Keurig in the room but no coffee, cups or supplies. 7. There was human hair (not our own) all over the bathroom floor. The room was not well maintained or very clean. 8. The breakfast room was a couple of tables and chairs in the basement. The continental breakfast had minimal selection. They had an elaborate coffee station machine that offered many different selections but of the three different selections we tried, the machine was not working. 9. When checking out the next morning, the front desk clerk (a young man) was reading as we walked up and then proceeded to continue reading as we were standing there. He didn't even acknowledge us until we said something although there was no way for him not to have seen us approach the counter. 10. Not in the best of areas. 11. Parking was minimal. We would never stay here again and I would not recommend anyone staying here. Looks are deceiving. TRIPADVISOR.COM USER
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