Hotel Buca di Bacco

Via Rampa della Teglia 4 | Positano 84017  [SEE MAP]Positano  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 3

Some Positives, Some Negatives

Aug 15th, 2019

We read a lot of reviews and couldn't wait to stay here for three nights. I was pleasantly surprised about some things and disappointed in others. Pros: - The room and bathroom was on the larger size of all of the places we stayed while on the Amalfi Coast - The room was clean - I saw reviews on the breakfast but didn't realize the extent of the items they offer. They offer hot and cold dishes - The hotel is located below the street level and closer to the beach than some other hotels Cons: - The walls are thin. We could hear other guest's conversations very well - The customer service was very disappointing. There were several instances where they provided poor customer service. Examples included when we passed by the lobby, no one ever said anything or even looked at it for three days. When we called and asked to be switched to another room, the response was to call them everytime we heard someone speak and they would call the room (that's unrealistic). When we checked in, they never offered to provide dining recommendations or a map of the area - They are located below street level. If you are not going to the beach daily, it's a steep hike to reach the hotel and to go back up to street level each time - We paid for their laundry service and received our clothes laundered and damp so we had to dry them ourselves - We had to carry our bags to and from the hotel since cars cannot drive to the hotel (something we didn't realize ahead of time). As I mentioned, the stairs are steep to get there and back so be forewarned. We are fit adults and it became tiring to leave the hotel while going up and down the stairs - Even though it was the busy season while we were there, the restaurant was almost empty if that tells you something about the food I rated it as average because it was clean and the room was on the larger size but in reality there were a lot more cons than pros. A suggestion would be to stay at a place closer to the street level with good reviews on their customer service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Our new favorite hotel!

Aug 6th, 2019

This was an amazing experience. Our room was beautiful as was the bathroom (which also had a view of the Sea) and our suite had the most amazing balcony overlooking the Mediterranean and the main beach in Positano. It was big enough for a large table and chairs and two chaise lounge chairs. We were speechless when the doors to the balcony were opened. While we were ogling the incredible view upon our arrival, a waiter arrived with a bottle of champagne as a gift from the hotel for our honeymoon. Anything we requested was taken care of immediately with a smile. Truly wonderful service. Just one note - the website says the hotel is just a short walk from the parking area. It is, just not with luggage. These are tiny, ancient streets with several flights of rough stairs. The porters should not be a suggestion - get the porter for your bags. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best hotel ever

Aug 6th, 2019

I travel extensively for business and this by far is the most exceptional hotel that I have ever stayed at. The staff all knew our name and room number, preferences, and were all so helpful - especially Massimiliano at the front desk. The rooms are very well cared for (fresh paint, beautiful tile, great balcony and wonderful amenities). It's often the small things that delight guests like remembering how you like your coffee after your first morning...Buca di Bacco has it down to a science. Upon checking in, we were even brought up personally by the front desk attendant and showed our room and how everything works (they do this for every guest). Such a great hotel to cap off a wonderful time in beautiful Positano! We will be back and will absolutely stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5


Aug 4th, 2019

First time visiting Amalfi and this hotel was everything we wanted it to be. Immaculate, perfect location, the staff was phenomenal, and the food fabulous. We wanted to be on the beach but in the middle of everything...we were! Shops were everywhere around us so this hotel had everything. From Salvatore, to Robert, to Giovanni, to Massimiliano, the staff was so helpful and accommodating. We would stay there again when we return! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Just Go

Jul 16th, 2019

Didn’t have the pleasure of staying here , but the joy experienced of simplistic cooking done to perfection was a moment where you endeavour to return, when there is so much competition in the area. Top class service. Friendly , attentive,professional all the while not taking themselves too seriously. Prime location for it to be viewed as a “tourist trap” but proudly sits above a standard not experienced elsewhere here. Just go TRIPADVISOR.COM USER 

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