Hotel Cabaña del Lago Puerto Varas

Luis Wellmann 195 | Puerto Varas, Los Lagos 5550447  [SEE MAP]Puerto Varas, Los Lagos  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

A warm jewel in the south of Chile - Great place

Jun 10th, 2019

We were celebrating our anniversary and love to stay here, super well located, great servicies, love the wood everywere, really good service, they went the extra mile. Nos encanto para nuestro aniversario, comodo, acogedor, y hermoso, con una excelente infraestructura y ubicación. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

In need of some investment

May 22nd, 2019

This hotel has obviously once been a very good hotel but it is getting tired and is in need of some investment and modernisation if it wants to appeal to the more discerning traveller. Puerto Varas is a great centre from which to explore the Chilean Lake District and this hotel has a super location on the lakeside. There are terrific views from all the rooms - try to get a room on a higher floor. My room had a rather strange kitchenette as an add on which was of no value or functionality and just took space away from what was left as a very small and pokey room. Generally the rooms are a bit 'sad' and would benefit from an uplift. Central reception, function rooms and facilities are good but the restaurant is not large enough for a busy hotel - breakfast was just too cramped and busy and queuing for horrid coffee from a machine was disappointing. Bar food was really good but our restaurant food was poor. I believe our stay was at a very busy time but that does not really excuse an inability to still provide a good level of service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great view, very good value hotel

May 18th, 2019

We’ve stay one night in the hotel. Arrived late in the evening and left the morning after. The room was good, with fantastic view of the harbor. It was basic to good room but clean and decent. Breakfast and the coffee (for good espresso you should ask from the waitress and pay some more) was good. Good value! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

The hotel is average but the view is excellent

May 14th, 2019

Room 607 is not in 6th floor but at ground floor. The hotel persons treated the luggage from the side walk near the car into the lobby by aggression throwing the luggage by dangerous manner. The rudeness was there even in front of the visitors. The room is spacious and with stunning view of the lake. Almost nobody understand English. In the room: no kettle, no thermos, no tissue and only 2 wall socket available to charge. Only one chair in the room. In bathroom there is no bath but shower. No string to hang wet cloths in bathroom. At Dinner there were cold cakes- not fresh at all. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Magnificent views on a three days seminar work shop

May 7th, 2019

Magnificent views on a three days seminar work shop. Excelent service except in launch service, a bit overloaded covered with foreing people of hotel. Perfect size of the room for the ocation copletely renewed. Nice an big temperate swiming pool with lake view and Spa. Amenities could br better. TRIPADVISOR.COM USER 

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