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Excellent Service from Lorena
Sep 17th, 2020
We have been coming to Hotel Colorado for years and always look forward to the breakfasts and seeing Lorena. She is always ready with a big welcoming smile, remembering us from the previous year's visit and goes above and beyond with attention to detail. Specifically, she remembers how we like our coffee, what we order and special requests. It is refreshing to be treated like royalty! We love staying in this historic hotel despite being somewhat dated but that is the charm. It was nice to have the individual air conditioning units installed. It is also nice to see Carol, another familiar face at the front desk. Her service is also excellent and also goes the extra mile to accommodate our needs. TRIPADVISOR.COM USER
Thank You Lorena!
Sep 15th, 2020
Coming from someone who also works in the hospitality industry, I know I have very high service standards. I stayed for two nights and enjoyed breakfast every morning with Lorena. It was pretty incredible seeing her balance the responsibilities of hosting, serving, bussing, and food running, all while making every guest feel welcomed, cared about, and acknowledged. You can tell when someone genuinely cares about others and that’s hard to do when there’s a lot going on. Lorena has completely mastered that! I plan on moving to the area soon and I will come back to enjoy breakfast here just because of you, Lorena! Hope you get to spend some time soon with your son and your 4 little grand babies! :) TRIPADVISOR.COM USER
One of my very favorite places to visit in Colorado
Sep 11th, 2020
We have came to Hotel Colorado many times and love it every time. The historical atmosphere, the beautiful grounds, great food and the friendly staff make this a place we look forward staying at each time we visit Glenwood Springs, CO. This year I think a special shout out is deserved for our waitress Lorena. She is a great server with a kind disposition and takes a heartfelt approach to make you feel welcome. With the COVID 19 virus everyone has to wear a mask, but you can see her smile in her eyes and Hear it in the tone of her voice. This trip, breakfast was a highlight, thanks to Lorena! TRIPADVISOR.COM USER
Great hotel breakfast!
Sep 4th, 2020
Our first morning at the Hotel Colorado was made even better by the superb service we received from Lorena at the on-site restaurant! She is warm and kind and her service is impeccable. We had a couple of requests regarding food allergies/preferences, and she made sure we had what we needed. The hotel itself may be in need of some upgrades, but Lorena made our stay memorable. TRIPADVISOR.COM USER
Breakfast with Lorena
Sep 2nd, 2020
Lorena was so sweet and attentive. Huevos rancheros were the best I’ve ever had. The hostess Kristen was very charismatic and great atmosphere. Great coffee and homemade salsas. Definitely be back again! TRIPADVISOR.COM USER
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