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at the Hotel Colosseo Tirana
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Dec 11th, 2019
Fabulous hotel in a high-end and expensive area, next to a block of embassies. Classic, luxurious and elegant interior. Modern, up-to-date and spacious room with a comfortable bed, a stylish bathroom, and excellent wi-fi. Friendly, helpful and professional staff. Delicious breakfast buffet. An impressive display of outdoor decorative lighting created a festive and welcoming atmosphere. Highly recommended, as it is only a 10-minute walk from the centre. TRIPADVISOR.COM USER
Dec 9th, 2019
The staff at this hotel are the jewels in the hotel’s crown. Every single person I encountered took the extra effort to make me feel comfortable and I did. Their training is evident but above all they have that human welcoming atmosphere about them. From reception to breakfast to lunch to the waiters at the bar to security and room service. I was impressed with every single person (especially the reception lady who offered me her own umbrella as it was raining outside (I am sorry I didn’t note your name), Earl who made breakfast effortless as he recalled my coffee order for day 1; the three waiters taking care of the bar area in the evening who also recalled my orders from before and made me feel very much at home). There are other hotels in the area, many cheaper but after staying at Colosseo once I will stay only there when I visit Tirana. TRIPADVISOR.COM USER
Great value for money
Nov 30th, 2019
Hotel on very good place. We get parking in front easy with assistance of front guy. All stuf was friendly and helpfull. Rooms are big and spacy. Food is very good and breakfast was great. We were there for two nights, during terible earthquake which hit Albania these days, and I was feeling very safe,... My compliments to stuff... All the best and for sure this is place to be recomended. Will come back for sure... TRIPADVISOR.COM USER
fantastic place to stay
Oct 13th, 2019
Really enjoyed this hotel. Nice and clean rooms, a balcony and good breakfast. Friendly staff and good location as well. Special recommendation for the restaurant (a la carte) which serves excellent food and the terrace outside. TRIPADVISOR.COM USER
This is a review of Hotel Eler, which we were sent to by the Colosseo because of overbooking
Sep 15th, 2019
Having reserved with Hotel Colosseo almost nine months (!) in advance, I was surprised on the day of check-in to receive a message saying "Sorry, we're overbooked, so we've moved you to a room in our sister hotel down the road". Still, I didn't have any particular attachment to or reason for wanting to stay at the Colosseo, and the Eler turned out to be closer to where we got off the bus in Tirana, so we just shrugged and checked in here instead. The hotel itself is markedly smaller, and our room wasn't as spacious as the one we would have had at Colosseo, but that said it was nicely designed and appointed for a reasonably compact space. The staff were expecting us, which was good to see, although appeared slightly befuddled that we were two men who'd booked a double. "That's not a problem for us," one of the staff at Reception reassured us, several times, before self-consciously adding, "because we have a double room available". Presumably in case we thought he meant the hotel didn't discriminate on the grounds of sexuality, and he then realised he shouldn't have alluded to it at all. The hotel is well-located, tucked down a side-street just a short walk from the International Bus Station and an easy stroll from Skanderbeg Square. For those less inclined to rely on foot power in the heat of an Albanian summer, several city bus routes run along the main road only a stone's throw from the hotel. Which, given its location in the heart of things, is surprisingly quiet. At least in regard to noise from outside, anyway: through the night and in the morning I realised the walls between guest rooms and the corridor are thin enough for every scrape of coat-hanger on rail to be heard as if it was in our room, every door opening and closing, every flush of a toilet and use of a sink. There was also a boisterous Italian child running up and down the corridor for about two hours from six in the morning, which was not the hotel's fault, but still. The other noise issue was the air-conditioning. When it was working it worked fine; when it wasn't it required lots of phone calls and visits to the room and (presumably) somewhere in the basement to sort out. And while it continued to work through the night, it also woke me up a couple of times when it sounded - very loudly - as though it was refilling with water. Apart from the A/C, our room came with a safe (that we couldn't get to work, as it was locked and there were no instructions, but it's the thought that counts) and a minibar, both of which were inside the room's one narrow wardrobe, limiting restricted storage space even further. Water in both the bathroom sink and shower in the morning were barely lukewarm. On the plus side, the bed was very comfortable and the ensuite was simple but nicely appointed. Breakfast was served in the ground-floor dining space opposite Reception, where the air-con either wasn't working either or wasn't switched on. It was a small and generally OK spread without standing out in any way. Coffee (and I guess also tea and other hot drinks) could be ordered from the bar; the only other beverage options were one juice and milk. On the morning of checkout our smoke alarm was showing at Reception as activating. Despite repeated reassurances that neither of us were smokers and that we hadn't done anything to the device, we were asked several times in an it-must-be-your-fault tone "Then why is it going off?" Given the malfunctioning of the air-conditioning, I think they're better off searching for answers in their own systems than essentially blaming the guests on no evidence (especially when they came to the room and should easily have been able to smell that there was no smoke in the room, cigarette or otherwise). In the end we had to go to the Colosseo after checking out in order to pay, which didn't seem to be the most customer-friendly solution to me. Thankfully it wasn't very far away, but why we couldn't just pay at the Eler and let them sort it out amongst themselves I don't know. They're under the same management, after all. We were charged the Colosseo rate, which was €5 more than the Eler rate, despite us telling them it hadn't been a particularly pleasant stay (not to mention we didn't stay at Colosseo!). One last thing: this was the only accommodation we stayed in during our almost two weeks of travelling all over Albania which insisted on retaining passports until checkout. TRIPADVISOR.COM USER
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