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at the Hotel Gat Point Charlie
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Nov 28th, 2020
Probably a decent, quality hotel, management not so effective. Still waiting for refund from Easter 2020. 7 months on and not a peep even though promised refund in writing...so much for German efficiency! TRIPADVISOR.COM USER
Weekend in Berlin
Sep 1st, 2020
Stayed at the hotel gat point Charlie the weekend of the 28-31 august 2020, hotel is centrally located and within walking distance of most good sites. staff were very helpful, rooms was very spacious and clean and the breakfast good to, only disappoint of the hotel is in the rooms not many plug sockets and no big mirror and the no coffee/tea making facilities, on the whole tho for the price you pay it’s really is worth the money TRIPADVISOR.COM USER
Terrible customer service
Apr 16th, 2020
We were due to visit the hotel from may 5th to may 8th 2020. Our flights were cancelled yesterday for obvious reasons regarding the pandemic. After contacting the hotel they informed us that they could not issue a refund because "there were no restrictions in place in May". I think the very fact our flight was cancelled is a restriction. They did say they could offer us a date change, which we had to decide on by the end of April (I mean how is anyone supposed to plan for later this year?) and if we did choose another date, if the prices had increased we would be charged at check in......absolutely ridiculous. When we do manage our trip to Germany this hotel is well and truly off the list! TRIPADVISOR.COM USER
great wee hotel
Apr 12th, 2020
Stayed here for 3 nights in February for city break, stayed on the top floor, room was small but had everything you needed for a short break, not much time spent in the hotel as Berlin has soo much to see, mattress on bed was a bit hard, good poweful shower in bathroom, very clean, very quiet at night, no problems with noise in hotel, hotel staff were very nice, helpful at all times, quick and efficient check in and check out. Would stay again if ever in Berlin, would recommend to friends. TRIPADVISOR.COM USER
Clean, comfortable, great stay
Mar 9th, 2020
We went for a city break? long weekend. On arrival check in was easy, room was clean & comfortable, staff were great very helpful when asked for advice on atractions, reception pointed us in the right direction, gave us advice on the transport system and if bus or train was easier. The whole experience was great and made our first time in Berlin smashing. TRIPADVISOR.COM USER
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