Hotel Gerbi

Hertensteinstrasse 48 | Weggis 6353  [SEE MAP]Weggis  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 4

Good

Jan 4th, 2021

It’s a nice lovely 4 star hotel with a amazing Spaa and Restaurant . The restaurant is absolutely top big compliments to the Kittchen . We will come again friendly service very clean spa , big rooms , everything fine . TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Locaton top - Food average - Service flop

Jun 28th, 2020

A warm wellcome and a great appartment for my kids and me, what a start. The kids had incredible fun in the indoor and ourdoor pool. We had lunch which was ok and worth an other trial. Do not argue with the waiter or the kitchen. If you ask for something - like - please no cream with the dessert - they come back with cream and the real unpleasant answer... This desert is served with cream??? The top of all, was on the next day, where we thought - lets have another trial - My wife ordered a filet, medium done. Guess how it was, rare. They took it back, brought it in two minutes again -... in two minutes from rare to medium done - no, so we mentioned that there was much change. The waitress, mubbled and made a face - like .. I rather do not mention how and walked back to the kitchen.... and the Beef arrived ok. Chewy but ok. Next morning the same waitress, did not mean to greet a good morning or anything, just was walking from here to there. Later while I was checking out and asked how I liked it, I told the very friendly person at the reception about all and pointed the waitress I was talking about. The owner, who then came aswell, as I was telling the horrible attitude of this lady and my advise, not to have her in contact with clients or fire her. It was his wife. He told me they are running the hotel since the fifth generation and ..and... and that I should not insult his wife. I am happy to reply again, it is not an Insult, it is a fact of recognition - not only by me. As owners who run the hotel, they should act very differently, her attitude luckely had no spreading to the other employees, even not the bad habits of the owner, who told me that he was the unprofessional cook of the beef filet... long story... worth reading - the hotel not worth going, there are many more and much better one's Not to mention that there was garbage and a dirty dishwasher left from the previous clients. We should stay and make vacation in Switzerland, Realy? TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Lovely hotel in lovely town

Mar 1st, 2020

Hotel Gerbi and Hotel Alexander are two separate hotels connected by the spa and wellness area. When investigating these hotels, I found I was unable to distinguish between the two. So let me start by doing just that. Hotel Gerbi is a small, ‘traditional’ hotel. It has one restaurant and as above, it shares the spa/pools/wellness area with Hotel Alexander. When I booked the Hotel Alexander, I selected a room with a lake/mountain view and balcony. However, prior to my arrival I was told that Hotel Alexander was closed and I would be moved to Hotel Gerbi. When I got into my room at Gerbi, it turns out that the pictures on the website of what I thought was my Hotel Alexander Room was, in fact, Hotel Gerbi. So that was a nice surprise. I didn’t get into Hotel Alexander but from the outside, it’s a huge white building that looks like a standard hotel you’d find in Spain or somewhere. I’m glad I was moved! The lake/mountain view is spectacular and worth the extra expense. Having said that, you get the same view from the pools. Hotel Gerbi has a warm, cosy feeling to it and I found the staff to be very friendly and helpful, especially with a welcoming glass of Prosecco. Generally, you could say it’s rather dated, but it did have an authentic traditional charm about it. The room was really spacious and clean with tea and coffee facilities and toiletries in the bathroom, which also had underfloor heating. An iron and ironing board was provided on request. The room also has robes and slippers and a collection of towels for the pool. The pool and spa area is nice. The gym has a collection of cardio equipment and a few weights but it’s all glass along one door and looks out over the heated outdoor infinity pool. The indoor pool area is warm with loungers and the pool is really warm too. The separate sauna/spa area is big with several saunas, steam rooms, herbal rooms etc. The pool area has small changing rooms. The heated outdoor pool is really lovely. Especially when it’s cold outside and at night! There’s a staircase and door that leads back inside so you’re not exposed to the cold for too long! Breakfast was fine; a typical European breakfast buffet with cakes and pastries, meats and cheeses and a few cereals. The lady at breakfast was lovely. Very cheery and happy and as above, really friendly. I didn’t eat in the hotel restaurant for an evening meal but colleagues did who said that the food was nice but potions a little on the small side. Weggis doesn’t seem to have a great deal in terms of attractions...this is a place for rest and relaxation. Two restaurants of note though, The Grape and another one further round which is a giant domed conservator. Food was excellent in both places. If you want a break to rest and switch off from the world, then Weggis is great and I would certainly stay at Hotel Gerbi again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Fantastic hotel

Sep 20th, 2019

Spent 10 nights there on our honeymoon it was perfect the staff are exemplary Reception staff couldn’t be more helpful and the waiting staff were amazing even though we were on inghams half board the food was Superb 5 course which were served but staff that treated you as if you were on a la carts attentive discreet and always smiling the views from hotel are great the spa wonderful and the outdoor pool is heated to enjoy after a long day exploring the alps room was large clean fluffy towels bathrobes and other little extras we could not fault it and would not hesitate to recommend the only thing that might be a bit of a problem if you have disabilities is it is a good 15 min walk from centre no buses as such little train bus few times a day but chances are if you are going To the alps you probably are able to get around Thankyou gerbi staff for a fab honeymoon TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Lovely hotel

Aug 12th, 2019

Stayed here two nights with family of four, two rooms. The ground floor rooms did not have lake view, but you had a very nice seating patio outside. Rooms are spacious and beds were great. Loved the opening times of the pool, which meant you could go for a swim before breakfast or after dinner. Towels and bathrobes were available in the room. Breakfast was great, dinner in the restaurant lovely. Hotel was very quiet, including the road next to it. Greatest thing for the kids was that we could also use the public pool across the road free of charge. There is a big indoor pool and part of the lake including diving boards and rafts for the kids to play on. TRIPADVISOR.COM USER 

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