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at the Hotel ICON, Autograph Collection
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Not a clean place
Sep 12th, 2020
There bathroom wall paper had mold on it. The ac system didn't work do to i hadn't been cleaned. The couch was stained, the blanket that was in the closet had stains that were hard. Dust on everything in the room. You could tell that the rooms were not cleaned to COVID-19 TRIPADVISOR.COM USER
Cute hotel in convenient downtown location
Sep 9th, 2020
I’ve stayed here probably five times in the last couple years. It’s really nice - much nicer, in fact, than I’d expect for the nightly rate. It used to be a banking building and still retains some of that feel and decor, which is charming and sets this place apart. The hotel is very conveniently located at the north edge of downtown. They allow pets and Market Square Park is basically caddy-cornered to this property so it’s a very close place to take your dog out. I’ve stayed in the standard room, as well as junior and executive suites. The bathrooms in the suites are very large with separate jacuzzi tub and shower - which btw their showers have GREAT water pressure. Love the showers here and wish I could get that kind of rainfall at home. I liked junior suite the best - had a corner room. Staff are also very nice and professional. Ground are clean. Also they have a nice basement gym. TRIPADVISOR.COM USER
Sep 1st, 2020
Outdated. I expected the 1912 nostalgia of 1912 but the pictures online had to be fabricated. When I arrived it was dingy and I had to have someone come and fix the hot water in my room so we left. Nice staff though. TRIPADVISOR.COM USER
Aug 31st, 2020
The hotel was very appealing to the eye. The room was good but for the price I expected more. The tub took a long time to fill up with water. By the time it was full, it ran out of hot water. It was really disappointing because that is one of the reasons why I booked that room. The bedsheets and comforter were also stiff. There were paint stains on the walls and windows from when they painted the trim that made it feel cheap. TRIPADVISOR.COM USER
Aug 19th, 2020
staff was friendly and responsive and very helpful for any requests we had. We stayed in the junior suite on the 10th floor. Beautiful room. Spacious and clean. Jacuzzi tub was huge and shower was nice although the hot water for the shower was lacking. Everything else was great! TRIPADVISOR.COM USER
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