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at the Hotel Jerome, Auberge Resorts Collection
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Very nice place to stay for a quick summer vacation
Aug 12th, 2020
Ideally located in the city of Apsen, this property is superb in many ways. Excellent service from the moment you arrive, very nice and spacious rooms and a lot of amenities to use ... including a very nice restaurant with outdoor seating and a wonderful bar for the evening. Would have loved to stay longer. Very positive experience ... TRIPADVISOR.COM USER
Great Experience, Staff is great!
Aug 10th, 2020
We were there for a wedding this past weekend and the staff was amazing. They excelled at not only at providing the basic services, but anything you needed they were there to support. Ashley R. at the front desk specifically was tremendously kind and helpful. TRIPADVISOR.COM USER
Jul 30th, 2020
From the moment we arrived at the Jerome until the moment we left, Everything was fantastic! The Jerome is a must. We had a fabulous one bedroom suite which was perfect for three people1 The bathroom was fabulous and the bedding was exceptional! TRIPADVISOR.COM USER
Great hotel, restaurant needs upgrade
Jul 21st, 2020
Great balance between old charm and modern convenience. Excellent staff. Restaurant was big disappointment as was room service. Maybe COVID related. Pool area very nice and like both of the bars for hanging out. TRIPADVISOR.COM USER
Jul 20th, 2020
This is a fabulous hotel. I'd read great reviews before we visited, but was blown away by the excellent service. This was our first hotel visit since the onset of COVID, and we felt completely comfortable at the hotel. It was very clean and the visitors and staff were very respectful in keeping distance from others and wearing PPE. The room was spacious, comfortable and quiet. I was a little bit worried about overhead noise since the hotel is historic, but it was really quiet. The bed was very comfortable and the closet and storage space was great. I LOVED the Hermes products in the bathroom. We arrived at the airport and the transportation provided by the hotel was friendly and prompt. Our driver told us about Aspen on our way into town and gave us some tips on restaurants and things to do. We had drinks in the living room several nights and the service was warm and friendly. We travel with our dog and this is the most dog friendly hotel we have ever stayed in. I couldn't believe how accommodating and friendly the staff was to our pup. He could even sit with us by the pool, which was wonderful. The staff checked into us regularly by the pool and always made sure that we had drinks and water. We arrived back home two days ago and we are already planning our next trip to the Jerome. I really cannot recommend it enough. Truly amazing. TRIPADVISOR.COM USER
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