Hotel Matterhorn Focus

Schluhmattstrasse 131 | Zermatt, VS 3920  [SEE MAP]Zermatt, VS  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Absolutely Excellent - Highly Recommended

Dec 1st, 2019

My son treated me to a 5 night stay in this hotel for my birthday. We stayed on the Weißhorn suite. The hotel is modern yet has a very welcoming, friendly feel to it. The communal rooms and our suite were exactly as photographed on the hotel website. All spotlessly clean, light, airy and well kept. Both our living area and the master bedroom had an amazing view of the Matterhorn. Both had balconies with table and chairs. Diane and Stacy at the reception desk were both wonderful. Nothing was too much trouble. They made us feel completely at home and very welcome. Something the hotel does very well. In fact if it wasn’t for Diane, I would have left without my luggage! Many thanks to her for her help especially as we left so early ( also thank you for the lunch you packed us Stacy!). There were so many little things that made our stay at the Matterhorn Focus so special, from the welcome drink to the handwritten welcome card and bottle of wine and chocolates in our suite. The breakfast staff remembering our choice of coffee and my own personal favourite... the tiny chocolate cake with a sparkler in it for my birthday breakfast. Thank you so much to Isabel, Maria and Marlene for your kindness and the way you treated us each day. It was most appreciated. The hotel is situated a few minutes walk from the ski lifts to Klein Matterhorn and a Pizzeria and fifteen minutes from the centre of town - far enough away to be away from the noise and crowds but close enough to be able to walk. I would definitely recommend this hotel. Not only is it in a beautiful location and wonderfully designed, it also has amazing staff. We loved our stay and hope to come back in a year or two, hopefully some of you will still be there. Vielen Dank Linda and Matt TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Honeymoon

Nov 26th, 2019

This hotel is amazing! Beautiful inside and out and the view of the Matterhorn is breathtaking! Staff is fantastic and you couldn’t ask for a better place to stay in Zermatt! Highly recommend this property! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Another great stay 😍

Nov 24th, 2019

The weather god was not really on our side - but Patrizia and Christian more than compensated for it. Excellent weekend ! Also congratulations for the newly refurbished rooms in house C - very well done ! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

체르마트 디자인호텔이라면 이 곳으로!

Oct 13th, 2019

First of all, I wanted to thank Patrizia and the staff of Focus, Zermatt. When I got to Adelboden after 2 night stay at Focus, I realized that I left my travel wallet with passports in the room safe and felt totally hopeless because it took 3 hours of train and bus ride from Zermatt to Adelboden and there was no way to go back to get the wallet. But when I called the Focus and talked to Patrizia, her action was prompt and clear. She recovered the wallet first and sent it to the hotel in Geneva which was my next stop via swisspost fast package. She and her staff literally saved the trip! Regarding the hotel, nothing to complain! Free pick-up and drop-off by hotel shuttle made the trip easy and whole staff was really kind. Hot water outdoor pool also very nice especially after long hike through beautiful mountains. Carefully designed and decorated interior and exterior make really feel you are staying at 4-star hotel. 먼저 호스트였던 Patrizia와 스태프들에게 감사를 전하고 싶습니다. 실수로 방안 금고에 두었던 여권지갑을 두고 와 버린 것을 아델보덴에 도착해서야 알았는데, 바로 스위스포스트를 통해 추가수수료도 없이 다음날 다음번 숙소인 제네바의 호텔에서 받아볼 수 있도록 도와주었습니다. 오후 6시 이전까지 발송했어야해서 서둘러 조치를 취해주었고, 덕분에 여권을 다시 찾을 수 있었습니다. 호텔은 4성급인지라 충분히 만족스럽습니다. 부티크호텔같은 내외관과 인테리어가 멋집니다. 물론 스태프들 역시 친절했구요. 체르마트역에서 쉽게 걸어갈 수 있는 거리는 아니지만, 체크인과 체크아웃시 호텔셔틀로 이동을 도와주기 때문에 도착전 미리 호텔에 도착시간을 알려주면 픽업을 나와줍니다. 실내 및 이어진 야외온수풀도 저녁에 피로를 풀기에 아주 좋고, 사우나 등 시설도 매우 깔끔하고 청결합니다. 다음번 체르마트 방문시에도 꼭 다시 머물고 싶은 호텔이었습니다. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

OUTSTANDING

Oct 12th, 2019

What a great place to stay! We stayed in a wonderful Suite 50 at the Matterhorn Focus for a weekend in September. The view from our beautiful room on the ground floor was fantastic, we had free sight on the Matterhorn. We also were thrilled to discover that the cable car station is located very close to the Hotel. What a promise also for wintertime, we will be back for skiing indeed. The staff was remarkably friendly and tried to make our stay unforgettable. The casual atmosphere paired with the exclusive interior by Heinz Julen made us feel comfortable from the moment we entered the Hotel. The rich Breakfast buffet gave the day a great start and the nice cosy Spa made it end in a relaxed laid-back way. We will be back-what more is there to say!!! TRIPADVISOR.COM USER 

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