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at the Hotel Mayfair
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Mar 15th, 2020
Recently, my family and I booked Hotel Mayfair Paris for a stay in early April. Unfortunately, due to the worldwide pandemic and our governments restricting travel between our countries, it was impossible for us to visit Paris and this hotel. While most every other hotel and airline is bending over backwards to accommodate traveler victims of the pandemic like our family of five, reservation manager, Florence Chertier, provided a pompous email response. On behalf of Hotel Mayfair, she informed us that they would not refund our +$1,000 USD for our two rooms, clearly letting us know that they would rather greatly profit on the backs of pandemic victims for no services rendered. Our reservation was in place for less than a few weeks and they had plenty of availability when we booked. They lost no business while they held our reservations for this short time. Furthermore, we called them immediately after the travel restrictions were announced, giving them a full month to reserve our two rooms. Knowing that they plan to pocket our $1,000 USD and likely reserve them again is unbelievable. Choosing to profit on the backs of victims during this worldwide panic, without doing anything to earn that +$1,000 of profit, is disgusting, heartless, and a perfect example of what not to do in business. TRAVELER BEWARE OF HOTEL MAYFAIR IN PARIS...DO NOT STAY AT THIS HOTEL!!! We’d recommend you consider staying with luxury hotels that truly care about their travelers and have been showing compassion in this time of need like Marriott and Hyatt have done for us recently. TRIPADVISOR.COM USER
Great hotel on a great location!
Feb 24th, 2020
The Mayfair hotel is just off Rue Rivoli, a great place to start exploring Paris. We had a junior suite and it was very good indeed. Plenty of space, a great big bed and 2 pillows each. Large bathroom with a tub wide enough to fit two easily. The staff is very helpful and the breakfast buffet really fills you up. Will be back next time we are in Paris. TRIPADVISOR.COM USER
Feb 16th, 2020
We enjoyed our stay from 4.2.2020 to 9.2.2020. The staff are very friendly and helpful. For instance, when we requested to chage our room to a room with standing shower as we are elderly person, the person in charge was trying her very best to help us for our request, Nice room and newly renovated. Strong recommendation. Guests from Singapore. TRIPADVISOR.COM USER
Mediocre hotel in good location, fair value
Feb 5th, 2020
First impression was not great as there's a vague "oldy-musty" smell in the reception area and the staff is not too friendly, however the hotel is located in a good location which made the night rate quite acceptable for Paris. The view from my room was... a wall so that was not great but the bonus was it was quiet - rubbish clearance in the morning can be loud if you are on the street side where however you get the best views! The room itself was spacios, clean, bathroom was recently renovated with a large shower head. There isn't a restaurant within the hotel, but they provide room service, I was told by a restaurant nearby - if you are hungry and can't be bothered to go far, head to the L'Ardoise which is just a couple of minutes walk. Breakfast OK, nothing special but it offers anything from continental to cooked. TRIPADVISOR.COM USER
Jan 31st, 2020
what a brilliant recommendation, my friends told us about this place and decided to book there for my partner's birthday, its beautiful, clean, very close to everywhere we wanted to visit, including Louvre museum, the rooms are amazing and fully equipped, wifi was available too. would highly recommend. TRIPADVISOR.COM USER
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