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at the Hotel Metropolitan Tokyo Ikebukuro
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Great location and super extras
Aug 18th, 2019
As a first timer in Tokyo this hotel was perfect. There was a Smartphone in our room which we could use during our visit which was fantastic as we used Google Maps in order to get around. Many main sites are a quick train ride away and the area around the hotel is lively and has many shops and restaurants to frequent. We tried the local breakfast room one morning as we wanted to experience the local culture. This was really interesting. The "western" breakfast had a good mix of local cuisine and a few western options. The staff were helpful and friendly. The room was small, a bit old but clean and neat. The bathroom had a heated toilet and mirror and there were plenty of amenities on offer. I think the hotel may need a refurbishment soon but they it was a perfect place to stay. TRIPADVISOR.COM USER
Good, but breakfast service should be reoriented and more balanced
Aug 17th, 2019
Everything works fine in general, good location, rooms are comfortable and staff are attentive and professional. The only area requiring serious improvement is the breakfast service, which is excessively unbalanced towards local-oriented tastes: occidental breakfast basic things such as fruit, toasts or cheese, are difficult to find in the middle of an ocean of hundreds of traditional local cuisine dishes, even the most apparently rare or exotics... when I asked for a simple hot chocolate for my 8-years daughter, I was told that this was not included, and only at a 500 yens extracharge!!... if you/your family are not fan of having seaweeds, marinated fish and miso soup to start your day, look for a different hotel in tokyo...!! TRIPADVISOR.COM USER
Aug 16th, 2019
Stay here for 3 nights with group. Various choice of bfast. Walkable and easy access to Tokyo Center. Polite and quick action staff. One night I have problem with my toilet flush. Only in few minutes the engineer came and fix the problem. Oh ya, I really love their Bath amenities, it is Shiseido! I tried the green bath fragrance and it is awesome and relaxing! Thank you. Will stay again once I visit Tokyo another time.. Arigatou..!! TRIPADVISOR.COM USER
Aug 9th, 2019
This was my first visit to Tokyo. I was pleasantly surprised by this hotel. The rooms are a bit small, to be expected, but the shower/tub is a nice size. Love the toilets, which have bidets (seem to be pretty standard in Tokyo). The hotel has quite a few floors and rooms, but I never felt that I had to wait too long for an elevator. The service is wonderful. I do wish there were more menu options available for breakfast and for room service. Also note that there is a pretty large fire station right around the corner, so sirens go off pretty regularly. I was on the 18th floor, so the sound was muted, but I did hear it often. The hotel is right across from a large mall. Tobu has multiple floors, with many food options available on the top floors. The hotel is also nearby Ikebukuro station, which allows you to travel anywhere in the city. The station itself is extremely busy, but after someone showed me how to buy a ticket, I found it fairly straightforward to get from one place to another. Also, the Airport Limousine bus stops here, so it was easy to get to and from the Narita airport. Overall, it was a wonderful base for my Tokyo visit. TRIPADVISOR.COM USER
Jul 30th, 2019
This was my first time i have visited Japan and we decided to booked the Hotel Metropolitan as our hotel to stay for 5 days during my holiday and i was very impressed with the hotel.It was very convenient to reach the hotel from the airport as there is shuttle bus service that take you to the front door of the hotel but you need to buy tickets for this service.The staff are very polite and helpful and the hotel is immaculately clean and the room which we stay in was a good size and very comfy.The bed was very comfortable and firm and i did not have a sleepless night during my stay there.The room service kept my room clean everyday which made my stay here more pleasant and there is free fast Wi-Fi available free from the hotel which you can use.The hotel is very close to the metro station which is very convenient when you need to travel to discover more of Tokyo and there is also plenty of excellent restaurants that is very close to hotel should you feel hungry during the day or night.The hotel is also very close to the shopping centre and shops which are open to a very late hours.Definitely highly recommended to those who want to stay in Ikebukuro for their holiday. TRIPADVISOR.COM USER
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