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at the Hotel Milano Scala
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A Lovely Get away vacation
Jan 21st, 2020
This Hotel was terrific. A Perfect location for me, and the staff was so nice and professional. Polite and always smiling. I was upgraded to a room on the 7th floor with a balcony and view. and even a bottle of campaign and a bottle of wine. What did I do to deserve this? Breakfast was excellent. Definitely will stay here again. TRIPADVISOR.COM USER
Dec 11th, 2019
My room decor was ok but the lighting was poor and I couldn’t find switches for lamps and there is too little light around the desk. The hotel is noisy and other people closing doors resounds through the room which is made worse by the staff using the balconies as a cut through. Service was good and for Italy efficient. I won’t be staying here again. TRIPADVISOR.COM USER
Dec 4th, 2019
Love this hotel! Friendly staff, great location, comfortable room, and all good! We enjoyed our stay at Hotel Milano Scala! The concierge, helped us, with restaurants, and more. Beautiful breakfast buffet, lovely harp and piano music! Do not hesitate to stay at Hotel Milano Scala, while in Milano! TRIPADVISOR.COM USER
Interesting hotel with fabulous staff and little attention to detail
Nov 20th, 2019
It is an interesting hotel in a great location. The staff are magnificent - charming and helpful, although I felt the concierge Riva was a bit fierce! My room was "a junior Suite" which would be a normal room in any other hotel. - Small! The room itself was particularly lacking in attention to detail. The marble bath sides were badly stained and the marble floor was filthy. I really expected that after me pointing it out someone would come and clean them - but no one did.... If I wet my finger and ran it down the side of the bath I would be able to leave a streak... The plug in the bathroom basin is a nightmare to open and close. There was a kettle - no tea bags or cup. There was no pen or pad beside the phone and no rhyme or reason to the lighting......There is also surprisingly no turn down service which for the price -one would expect. At breakfast all the food was left uncovered with flies sitting on all the fruit and croissants - being autoimmune I abstained sadly. I mentioned it every day and my last day there were perspex covers on all the food on display!!! I have to reiterate that the staff really are fantastic and made up for the slightly Fawlty Towers feel of the rest of the hotel Advertisement TRIPADVISOR.COM USER
Nov 13th, 2019
Stayed here for a business and couldn’t take a better option: centrally located, very nice room, good breakfast, surprising live music at breakfast with a lady playing harp and an excellent guest service. I will consider this hotel for my next stay in Milan and recommend it to my contacts. A special thanks to Riccardo for his extraordinary assistance for my many requests. Good job guys. TRIPADVISOR.COM USER
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