Kimpton Hotel Monaco Baltimore

2 North Charles Street | Baltimore, MD 21201-3754  [SEE MAP]Baltimore, MD  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Spring break start

Apr 24th, 2019

We thought this hotel was an amazing value. We usually book from Marriot and Hyatt, but when searching for a place to stay in Baltimore, near the harbor, and the price, we decided to book. The room was very elegant and classically styled. The linens and sheets were very comfortable. The parking for the property was a little expensive ($40), but the parking attended and staff gave us no hassles when we said that we wanted to park somewhere else, and helped us out with other affordable parking options. We also really liked the location. It was just a short walk to the harbor and aquarium. What really made our stay spectacular was the front desk staff. Cory, JT, and Dion, went above and beyond to make our stay special for us and our children. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Always a Pleasure

Apr 23rd, 2019

Great location if attending Orioles baseball games at Camden Yards. About a 10 minute walk to the park. I always feel safe walking in this area. Corey, at the lfront desk, was a pleasure to talk with while checking out! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great experience

Apr 22nd, 2019

I would like to thank Leo and Jacob along with all the wonderful staff we interacted with, fabulous service. Our visit was fantastic from the gym to the room accommodations to the restaurant/bar. We will definitely be back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Love it!!!

Apr 21st, 2019

My husband, dog, and I just got back from an amazing stay at the Kimpton Hotel Monaco. Besides for how absolutely breathtaking and stunning this hotel is, the staff was AMAZING! Everyone from the amazing valet workers, the bellman, the staff at the front desk - just so delightful. Every time we walked by someone, they stopped to ask us how we were and if we needed anything. They were so sweet to our dog, too! I really want to thank the staff, they go out of their way for their visitors and it really shows. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Charged me ~20$ in bogus fees; 3 people entered my room after night 1.

Apr 20th, 2019

Kimpton was once a great hotel chain but since their sale to IHG, it is a train wreck. I originally booked for 1 night, but asked for a second night at ~1A. The message was not received. 2 housekeeping people literally entered my room at around 12P and then at 1P (the next day, 2 separate times) without knocking. They just entered. Then around 2pm a maintenance 'man' entered my room while I was in front of the TV in my underwear. ONLY _after_ that did the front desk call to ask if I was planning to leave that day. Repeat: I had told them the previous night that I wanted a second night. If that is not bad enough, 2 days after my checkout, they added an additional charge to my checking account. (~20USD) There was no cause for the charge, but if you will read other TripAdvisor reviews, this is not the first time they have done this. Unfortunately for me, I did not read TripAdvisor until after I had asked for my 2nd night. I ended up needing to call my bank to have them delete the bogus charge. The hotel is beautiful, but the management is as corrupt as the day is long and the service is TERRIBLE, so avoid avoid avoid. On a positive note, the B&O restaurant was fantastic and I do not regret any dollars I spent there. When in Baltimore, I will be staying at the Four Seasons from now on. Best, Greg TRIPADVISOR.COM USER