Hotel NYX Cancun

Blvd Kukulcan Km 11.5 Hotel Zone | Cancun, QROO 77500  [SEE MAP]Cancun, QROO  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 3

Everything was going great until...

Jul 20th, 2019

Everything was going great, my friends were having a great time, the staff was incredibly nice and food and drinks were really good. And then one day we came back from swimming and noticed our makeup was all moved around and used. For hygienic reasons we threw all our lip and eye products as well as our tooth brushes (just in case) and had to wash our makeup brushes (it was pretty obvious when I saw blush on my foundation brush). Nothing went missing (except for the "free coffee") but it's pretty gross to think where the cleaning girls were putting our belongings. This was an absolute bummer. Having direct beach access was great, the sand was nice and clean, the entire hotel was in general decently clean albeit the decor quite outdated. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Girls Trip to Cancun

Jul 18th, 2019

I stayed at NYX for 5 days with a girlfriend last month and it was nothing short of amazing! The staff is incredibly friendly and very accommodating. The food at both Umami and The Deck were delicious. Miss the appetizer and dessert bar at The Deck every day! Eddy at the pool bar is AMAZING. He always remembers your name and makes you feel so at home-and makes killer drinks! We had a beautiful room overlooking the lagoon and it was such a treat to go to sleep and wake up every day seeing beautiful Cancun. The overall feel of the hotel is so relaxing, and it's great because even though it is all inclusive-it's not a huge resort so you don't feel bombarded with people or things to do. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Don't take the ALL IN package. Food really poor quality.

Jul 18th, 2019

I will not recommend the ALL In package food is really poor quality. At the evening buffet cheese is running (no ice). Food always the same. Spirit are very low brand The entertainment team and the barman are very friendly. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great value

Jul 17th, 2019

Had a great visit was really excited about the clear water but there was a lot of seaweed and it finally cleared up by the end of our visit, a few honorable mentions we had eddy as our bartender, Ruben as our breakfast waiter and genaro as our dinner waiter all very very excellent. Also the two activity advisors Gustavo and sebastian were GREAT.the only complaint would be the music they played every night was super loud and the walls of this hotel are very thin. Just be careful and not drink too much like I did. Great hotel, great people. Thank you for the great experience. Love Faith and Josh from Ohio TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Everyone made our stay absolutely amazing from the day we arrived until the day we left!

Jul 16th, 2019

From the beautiful white sand beaches to the hotel amenities, we will definitely be back! The food was great! Lots to do. Just wish there was a better assortment of beer. The staff was helpful in answering our questions. TRIPADVISOR.COM USER 

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