Hotel Nexus Seattle

2140 N Northgate Way | Seattle, WA 98133-9007  [SEE MAP]Seattle, WA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Lousy excess

Jun 28th, 2020

Lousy excess from the street. Two guest in the room one chair provided. one very small trash bin in the room One wash cloth for two guest and one hand towel. Had to call two days in a row for clean towels, the second day we had no room cleaning at all. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Patient traveler

Jun 1st, 2020

Every titrav stay at the Hotel Nexus I am treated with the upmost respect and receive excellent customer service. Christine Kim and Mandy were both so good to me while I was there, I always enjoy my stay. I was picked up at the hospital by the Front Desk Maneager, Bridgit - the staff here always go above and beyond! I feel safe and comfortable and the rooms are always clean and comfortable. I highly recommend staying at the Nexus Hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Surgery at uw hospital

May 27th, 2020

Upon check in the room was filthy my friend bought cleaning stuff and spent hour cleaning the room .I told front desk and of course she is limited to what she can do.well i go back and go to shower and my tub was filthy like never cleaned so again I'm at the front desk and th gm Peter came and cleaned it and say some one must of broken into the room and showered so there went my feeling of security like now it feels like I've had my home robbed you would of thought they would of discounted our room or refunded or given us a free night but not even very disapointed TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Best Customer Service

May 22nd, 2020

This location is great for UW Medical Center, close to downtown, quiet area. The customer service is fantastic. Christine Kim went above and beyond to help us out during our sister's death and dying during Covid-19. We had to book at last minute, then cancel at last minute, then book again at last minute. She managed all of it in a most professional and compassionate way. We had used this hotel many times over the past year for UW medical visits. With the death and the quarantines, it was just so great to have someone help us in our stress and grief. The rooms are clean and comfortable. The Saffron restaurant next door is a wonderful and delicious bonus! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Grea place

Apr 3rd, 2020

The room was very clean. I liked the hard wood laminate flooring. There was no carpet. The bed was comfortable, not to hard, and not too soft. They had free laundry use if needed to use it. The heater worked well and kept the room warm. It was VERY quiet. The curtains kept the light out. TRIPADVISOR.COM USER 

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