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at the Hotel Palazzo Guardati
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First holiday here
Oct 23rd, 2019
The location of this hotel was very good, it was right in the centre of Sorrento within walking distance of everything Sorrento had to offer. It is an old building which I think contributed to the noise, everything seemed to echo during the night and early morning particularly doors slamming .We had a room on the first floor and every night we could hear what sounded like furniture being moved around. We were quite close to the kitchen so not sure if the noise came from there as we could see no other explanation. The noise stopped at about midnight but it happened every night. The bed was also very hard which made it difficult to sleep. The hotel was very clean and the maid looked after us very well. The barman Pepe was excellent and also looked after us well! He was very knowledgable about Sorrento and the surrounding area which was very useful. Unfortunately the same could not be said for one of the waiters at breakfast. One waiter was fine, quiet but efficient and pleasant, the older waiter obviously had his favourites and was very focussed on them all the time. On a couple of occasions we came down for breakfast and had to finish off laying the table ourselves as he had left it to see to other guests. I had to stand by the kitchen one day in order to get his attention to provide us with tea and coffee as we had been waiting a long time and he was busy serving others even those who came in after us. This did not happen if the younger of the two waiters was serving. In fact he offered to get us coffee on the day we left very early in the morning, he had just arrived for work and I thought this was good of him, particularly as we had paid for breakfast but the hotel did not offer to provide us with one on the morning of departure. The breakfasts themselves were a bit hit and miss. Sometimes there was hot food available other times you had to wait. The hot food was brought in from the kitchen and put into heated containers. On one morning we discovered the baked beans had been brought in cold and we had to wait for them to heat up, while the rest of the food went cold. You had to wait a very long time for the bread to toast, I haven't seen such an ancient toaster for a very long time! Although this hotel was close to all the amenities in Sorrento I don't think we will go back to that hotel again and I felt it was expensive for what it offered, not sure how it got 4 stars I think it must be the location. TRIPADVISOR.COM USER
Great location and clean, but very NOISY at night
Oct 8th, 2019
This was an excellent location steps from Piazza Tasso. Only a very short walk from main street. Close walk to the pier. It was clean, room was spacious, bathroom was huge for Italy. Breakfast was standard for Italy. Front desk was very helpful with any questions we had. But do not allow them to put you in Room 107/108. It was so noisy until after midnight, and the morning prep/deliveries started at 5am. Not the best for sleeping. TRIPADVISOR.COM USER
Hot August in Sorrento
Aug 17th, 2019
3 of us stayed at Palazzo Guardati for 3 nights. The pool was an essential and provided a lot of amusement. Pepe, the barman who came on around 3pm was the perfect host, getting us cold beers when ordered and providing snacks. I cannot say that happened with the barman who attended before him, and he wandered away every time you got thirsty. Aircon was good, although there is not much view from the room balcony. As everyone has mentioned, he position is faultless. A good stay. TRIPADVISOR.COM USER
Perfect location in Sorrento Italy
Jul 13th, 2019
This hotel is a lovely quiet facility right off the main square with very helpful English-speaking staff. Delightful breakfast. A great jumping-off-place for the amalfi coast. It is in a former palazzo. A Charming building that recalls what life was like When a noble family lived in this building TRIPADVISOR.COM USER
Perfect location in Sorrento
Jul 10th, 2019
This is a lovely little hotel located just off one of the squares in Sorrento old town. Perfectly located for bars, restaurants and shops - just a short walk to the main marina for boat trips to Capri, Amalfi, Positano etc (but it’s a steep climb - steps start just a few yards from hotel) Rooms are nice with good air conditioning. Rooftop terrace lovely, small pool to cool off (too small to swim) with sun loungers and seating. Bar service excellent. Breakfast could be improved if I’m honest, and the hotel should provide a kettle or coffee machine. TRIPADVISOR.COM USER
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