Hotel Palazzo Ognissanti

Via Maso Finiguerra 12R | Florence, FI 50123  [SEE MAP]Florence, FI  [SEE ADDRESS]
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Courtesy of Hotel Palazzo Ognissanti

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Guest Reviews

TripAdvisor Traveler Rating 3

Great for Walkers

Jan 9th, 2020

Great for Walkers in Florence. Decent accommodation. I liked the room that we had. It was nice and clean. We enjoyed ourselves. We had a view from the street. The only inconvenient we had was that on the first night, the housekeeper did not change our towels but they were replaced right away after we asked. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

A wonderful 2 day weekend in Florence

Jan 5th, 2020

I booked the hotel via Tripmasters which packages the hotels etc. for you. I liked the proximity to the train station especially because it was a brief visit, just a few turns and a few minutes and you're there! Cannot beat that convenience! Though I'd been to Florence before, this was the longest I'd stayed. I got terrific recommendations from Francesca at the front desk. She and I really hit it off and had great chats about food, politics, La Befana and more. I'm not someone who needs a huge room as I like to be out and about in the city and just need a place to crash so a twin bed as a solo traveler was fine though the tiny shower was an eye-opener! We're spoiled in America, I know. I was told how to turn off the heat since I'm someone who likes the cold. And the breakfast that was included had a good assortment as far as I was concerned. I was on the third floor so the noise others complain about wasn't something I encountered. Saturday night there was a bit of bar noise from up the street but it didn't keep me up, just typical for a game night at a pub I thought. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Moldy

Oct 8th, 2019

The location was great. When we walked in the room it smelly kinda flowery. Turns out they were covering up smells. My room had no mold but others in our tour did. The staff were nice to me but their were two big tour groups and they didn't have enough dishes to go around. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Advertised as a 4 star hotel but absolutely not

Sep 6th, 2019

This hotel is definitely not a 4 star hotel. AC wasn’t working properly in 97 degree weather. Room felt like a sauna. Asked management if we can switch rooms and they flat out lied telling us there aren’t any open. Upon calling our travel agent who contacted them, they moved us to another room where the AC was STILL NOT working. Other problems included a TV that wouldn’t turn on, leaking towel racks, and no open outlet plugs.... oh and if you get a room with a queen bed, expect 2 twin size beds pushed together. I swear the crease in between gave me some back problems. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Terrible

Aug 26th, 2019

Room claustrophobic small. Air con not working properly. Reported to reception for it to be attended to whilst out sightseeing, reported that it had been seen to but no still not working on return to room. Shower dangerous... shots of cold water then bursts of extremely hot water..bed two single beds put together & hard! Noisy room & no powerpoints working. To be honest felt like a prison cell. Breakfast ordinary. Only positive location close to sights & train station. TRIPADVISOR.COM USER 

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