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at the Hotel Petit Palace Santa Bárbara
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Apr 9th, 2020
Only stayed overnight but found the hotel friendly, clean and comfortable. The room was a good size and the restaurant had excellent service and food. Unfortunately the weather was not good so the outside courtyard bar was not open but I imagine that it would be a relaxing place for a quiet drink. The square on which the hotel is situated has a number of cafes and bars with outside seating and there are a number of restaurants nearby. Would certainly stay there again. TRIPADVISOR.COM USER
Excellent apart from the street noise
Feb 6th, 2020
Stayed here on business as the location is close to our offices. Only a 15min walk from the city centre too if you want to walk there. Plenty of restaurants and bars within a few minutes. Decent run across to the park too for any joggers? 25min taxi drive from the airport. Metro station very close by. Reception staff were lovely and checking in process was smooth. Room was spacious for a city centre hotel with a nice big walk in shower. Comfortable bed. Free WiFi. Nice coffee machine but only one capsule in the room? Laptop in room too...interesting approach. Paid mini bar. Safe didn’t work in room? Nice decor. Breakfast very good too. Didn’t have dinner in hotel. Outside bar will be lovely in Spring & Summer. Main area of criticism was the noise from the street late at night and into the early hours with refuse lorries collecting bins & bottles. Other than that...great! Good value too..👍 TRIPADVISOR.COM USER
Ok hotel but couldn't stand the parfum
Jan 28th, 2020
I often go to Madrid for business. I stayed there only once as the parfum in the common areas revolted my stomach. I don't know how receptionists can stand it. I guess they don't have a choice. The building is nice but the rooms lack a soul. They feel like a dish cooked with no love. Not cosy, no personality, this is normal in Petit Palace range. Location is great. Very close to nice restaurants in Bilbao area. Customer service was helpful. Breakfast was varied and have gluten free options. TRIPADVISOR.COM USER
Jan 14th, 2020
The Hotel is Beautiful, well placed, excellent service, the food is delicious, int the center of the city, room very clean, bathroom is spacious and clean, near from a lot of restaurants like Ham's Museum. TRIPADVISOR.COM USER
Dec 24th, 2019
Stayed for 1 night on business. Room was large and clean, shower was good. It was mid November when I was there so we couldn't sit in the square outside, which I imagine is lovely in spring, summer or autumn. I would imagine though that this would make the rooms at the front very noisy. I thought breakfast was expensive for what it was, if I was staying as a tourist I would have skipped the hotel breakfast and found a cafe nearby. I think the location would be very good for tourists. TRIPADVISOR.COM USER
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