Hotel Phillips Kansas City Curio Collection by Hilton

106 W 12th St | Kansas City, MO 64105-1902  [SEE MAP]Kansas City, MO  [SEE ADDRESS]
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Courtesy of Hotel Phillips Kansas City Curio Collection by Hilton

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Guest Reviews

TripAdvisor Traveler Rating 5

Perfect

Jul 16th, 2019

Front check-in to check-out my experience was great! Everyone was very professional and the room was clean and tidy. The view of Power and Lights was very beautiful. My room was quiet and I never once heard others around me. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful staff!

Jul 16th, 2019

This hotel as a wonderful and accommodating staff. The small touches like the flavored water in the lobby and shuffleboard tables were lovely. The staff from the front desk to the restaurants and valets everyone was cheerful and helpful! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

EXCEPTIONAL SERVICE AND ACCOMMODATION

Jul 15th, 2019

EXCEPTIONAL SERVICE AND ACCOMMODATIONS. From the moment of our arrival to that of our departure, my grandson and I received EXCEPTIONAL service from every member of the hotel staff that we encountered. I utilized valet parking and only neededto use my vehicle once to visit family because the hotel shuttle actually was able to take us where we wanted to go or at least within a block of our destination. Our room was beautifully decorated and the bed was comfy. I will make Hotel Philips my first choice for lodging when traveling to KCMO f TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Classy, historic, & perfect location!

Jul 12th, 2019

Built in the 1800's but updated & well appointed. This hotel is in the perfect location downtown, within walking distance of practically everything. Good, accommodating staff. Onsite restaurant & bar are fun, too. It's said to be haunted, but who knows? It's classy & historic, at a great value. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Dust, Hair, Used Tissue - But a very nice staff and beautiful hotel

Jul 12th, 2019

The people couldn't have been nicer, my issues revolved 100% around the room. There was so much dust on and in the coffee machine that I couldn't clean it with a wet towel to the pointt that I thought it could be drinkable. There were multiple varieties of hairs in my tub, both from a head with black hair, et al, there was a used tissue under the bed (how gross), and every spot where you would have to move something to vaccuum had a nice layer of dust. Needless to say it was nasty so I cleaned it myself as I was already unpacked and exhausted from 10 hours of travel. I went down and told the front desk and they said a supervisor would be in touch, pause for the sound of crickets. The front desk staff, valet, and shuttle drivers couldn't have been nicer and the hotel is beautiful, but the room maintenance spoiled the experience for me. I mean, on day 2 my ice bucket was still sitting in front of the TV with melted ice and cola mixed from the night before, why not empty and clean for $200/night? That's all, thanks for listening. TRIPADVISOR.COM USER 

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