Hotel Prinsenhof Bruges

Ontvangersstraat 9 | Bruges, West Flanders Province 8000  [SEE MAP]Bruges, West Flanders Province  [SEE ADDRESS]
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Courtesy of Hotel Prinsenhof Bruges

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Guest Reviews

TripAdvisor Traveler Rating 3

Over-rated hotel--Impossible to sleep from inter-room noise.

Aug 22nd, 2019

This is not a 4 or 5 star hotel. Classic rooms have exterior entrances on the parking lot. Rooms are modest and dated. Bath towels were exceptionally thin and small. Walls are paper thin. We had rooms 45 and 46. I could hear complete conversations from the adjacent bathroom. Worse, however, was a neighboring room with which our beds must have shared a wall. The couple had frequent and very loud sex, which made it very difficult to sleep. I'm sure the couple in question would have been mortified to know they could be so easily heard. After the 1st night, we requested the front desk discretely tell the other room there had been a complaint about the noise coming from the room (one wouldn't have to be specific.) The staff refused, and instead opted to patrol for noise from the parking lot where they could not hear the sex. Surely a professional property should know how to handle matters like this. They sacrificed the comfort and sleep of 2 rooms (3 guests) due to their discomfort to address the problem with a single room. For a positive note, it was a good location on a quiet street. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect hotel

Aug 18th, 2019

My husband and I stayed here for 3 nights.. It was an amazing 4 days.. Perfect in every way.. Perfect location, peaceful, comfortable and so relaxing. Lots of good touches, weather forecast and news paper delivered to your door every morning. Breakfast was amazing, everything that you would want was available. Dining room staff extremely friendly and helpful.. Reception staff are very friendly and answered any questions asked.. gave us information on train times and places to visit.. Hotel was spotless and smelt fabulous.. We would definately stay there again and recommend it to family and friends and everyone.. 10 out 10.. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

What a hotel!

Aug 13th, 2019

This is a small boutique hotel, family run and it shows. Its simply delightful and so are all the staff. They go above and beyond to make your stay feel special like the weather forecast posted under yr door along with a news bulletin from your own country are such great touches. The hotel is perfectly located but so quiet. I cannot fault it nor would I want to. Ps it smells delicious too! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

lovely small hotel

Aug 7th, 2019

in a good spot for seeing Bruges and staff really helpful and great breakfast would go back short taxi ride from station could not fault nice cosy bar for night cap after having dinner out in Bruges recommend TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

An excellent, well located hotel

Aug 5th, 2019

We have pretty much no complaints about this hotel. Great location, fantastic customer service and a brilliant room. A lovely place to base yourselves when visiting Bruges! Special praise should go to the staff who were always on-hand to help. TRIPADVISOR.COM USER 

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