Hotel Puelche

Imperial 695 esquina Itata | Puerto Varas, Región de Los Lagos 12345  [SEE MAP]Puerto Varas, Región de Los Lagos  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Great stay

Mar 24th, 2019

Such a charming and authentic place. I loved the Big windows with view over the Lake and Orsono in the background. And the beds - I sleept soooo good. We were lucky to get the only room on the 6th floor which was uniq and fun. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Clean hotel

Mar 13th, 2019

I write this review as we stayed at 2 hotels in this town so we had a good comparison. If we had only stayed here i would have rated it higher. But as Both were the same price... this hotel provides less for your money. Staff is lovely but only have 1 language so know your Spanish! We emailed multiple times in advance ( airport pickup options)and they never responded until the night before we checked in- that was stressful, & poor customer service compared to the other hotel that answered in a day. WiFi in room? I had to go the common area to access WiFi as the signal is weak in rooms. No welcome drink like others.they said breakfast was open before we left but it wasn't. No in room coffee or water like the other hotel and less bathroom amenities. Tiny view of the water. No in room temperature control. Hotel is clean, comfy bed, you do hear the dogs so bring ear plugs. For the price: I would not return- I would stay at the hotel 10 seconds away....but if its booked this is a good option. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Friendly and comfortable

Feb 9th, 2019

Superior room very big, good size bathroom and bathtub, friendly welcome and service, on a hill about 7 minutes walk from the Centre. Breakfast good and well organised. Laundry service good, within a day. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good location, nice hotel

Feb 4th, 2019

We found this a comfortable hotel. Our room was spacious and the bed immense! On arrival we had to ask for more than the three hangers supplied, a laundry bag to use the service and the room safe to be unlocked so we could us it. Our electronic room key kept losing the code and we had to ask several times during a three night stay for it to be reprogrammed. Breakfast starts at 7.30 which is a little late if you are being picked up for one of the local tours. A 7am start would be better. But generally the reception staff were friendly and helpful and we enjoyed our stay. There is a restaurant adjacent to the hotel which is handy for example if you arrive late, as we did. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel

Jan 16th, 2019

Really nice hotel in a really nice area. The rooms were comfortable, and it had a good trendy lounge area. The staff were really nice and also kindly made us a packed breakfast as we had to leave early. TRIPADVISOR.COM USER 

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