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at the Quinta Real Villahermosa
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Perfect stay in Villahermosa
Jan 26th, 2020
We had a great stay at the Quinta Real and would love to return. The hotel is beautiful and the customer service is excellent. Every employee that we met was professional, friendly, and efficient. During our stay, we had the pleasure of meeting two excellent employees. Luis Pedrero was great and made us feel welcomed as guests of the hotel. Another fantastic employee was Bernabe. Every time we left the hotel or returned, Bernabe was there with a smiling face to greet us and ensure that we did not need any help - which made us feel welcomed and appreciated while staying at the property. Thank you for a excellent stay in Villahermosa. TRIPADVISOR.COM USER
Always a pleasure to stay here
Jun 21st, 2019
This is an excellent hotel with good service. The staff are very polite, friendly and always willing to help. All of the facilities are good. The restaurant provides excellent food but the service is a little slow. Breakfast is all to order - no buffet, which is rare. Excellent value for money. TRIPADVISOR.COM USER
Best in Villahermosa
Jun 8th, 2019
The hotel is not in the best area of Villahermosa; there is not much around, except a few good restaurants. The place is very nice, like all the Quinta Reals, with upscale architecture and facilities. All rooms open to the central patio, which guaranties quietness. Our room was spacious with a large, well-equipped bathroom. The staff were courteous and helpful. Excellent breakfast. Free parking. The air-conditioning did not seem to work properly in our room. It did refrigerate, but did not dry out the air enough, so there was a constant unpleasant smell of humidity. In the shower, a glass door would be better than the current thick curtain that remains wet from client to client, which is not pleasant. TRIPADVISOR.COM USER
Beautiful hotel, with a humidity problem
Feb 4th, 2019
This is a beautiful hotel. The rooms are spacious and nicely appointed. The restaurant and common rooms, and the garden, are also exceptionally nice. The only problem - a major one for travellers from non-tropical countries - is the VERY pronounced smell of mold in the rooms which overpowers you as soon as you walk in. Unfortunately, the window in our room could not be opened, so you cannot get any fresh air into the room to reduce the overpowering smell. With respect to the food - we had the dinner buffet, which we found average. The breakfast took a long time to arrive and the "over hard" eggs were overcooked-dry and the bacon burned. TRIPADVISOR.COM USER
Aug 10th, 2018
Very nice hotel. Clean, well proportioned room with mini bar, comfortable bed, and nice sized bath with shower... AC worked well, and managed a nice sleep after a long day travel.. Breakfast was excellent, Plenty of choice and staff are very friendly and helpful... this hotel has a very impressive function room, and large bar... Swimming pool and gym... excellent value.... TRIPADVISOR.COM USER
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