Hotel Ritz, Madrid

Plaza de la Lealtad 5 | Madrid, M 28014  [SEE MAP]Madrid, M  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

Good but not great

Nov 24th, 2019

Spent two nights in the hotel with my family for a short weekend. Hotel is good,but a lot needs to be improved with customer service and cleanliness. Food was delicious and affordable. Our room was a Kingsize but looked like a small double room. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Belle Époque Masterpiece!

Nov 20th, 2019

Today the word "luxury" has been diluted by overuse. Everything has its "luxury" tag nowadays - from coffee blends to detergents. Coco Chanel once said that luxury is not the opposite of poverty, it is the opposite of vulgarity. And that sums up the Belle Époque Ritz in a nutshell! Everything about The Ritz madrid is elegance. From the beautiful interior, the luxurious upholstery and beautiful carpeting woven in the Royal Tapestry Factory founded in 1720. The staff are silently gliding around dressed impeccably, with equally matched service. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Setting high standards when it comes to hospitality

Aug 11th, 2019

The Ritz name (rather than brand) always preempts high expectations. It is a tradition and history of memorable service and comfort. For my first Ritz experience, I was not disappointed, everything as soon as you walk through these doors is just excellent. Smiling and caring staff, amazing bedrooms and delicious food...there is nothing bad to say about this hotel. I dare anyone to find a single issue there actually... TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice place

Jul 30th, 2019

Located next to the prado it's a very convenient neighborhood for both culture and walking around. The area is so rich in just about everything. I loved the room and amenities. The reception are simply wonderful TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

The best place to stay in Madrid!

Jun 22nd, 2019

Ideally located in Madrid, this palace offers exactly what you expect when you spend that amount of money. Everything was perfect from the moment we checked-in until the end of our stay! 5 stars are no match for what you guys offer. TRIPADVISOR.COM USER 

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