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at the Hotel Riu Palace Cabo San Lucas
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Feb 25th, 2021
My wife and I have stayed at the Riu Palace close to a dozen times, and always have had great service. This time, with Covid, we were wondering if the service would decline. We stayed in Cancun last month at a resort we like to go to, and the service was not up to it's normal level, so we were concerned about this trip...The service somehow was even better than usual, amazing!! Miguel at the pool bar was terrific as always, front desk, waiter/ waitress staff top notch!! Great trip, and as always, beautifully kept property!! See you soon!! Chad E. TRIPADVISOR.COM USER
Money stolen from room during family trip
Feb 20th, 2021
Money was stolen from my room during my stay at this resort and nothing was done to help me get my money back. I just got the run around telling me they would look into it. I will never stay here again, it was not worth it. TRIPADVISOR.COM USER
Feb 17th, 2021
Good location and accommodations are nice. Staff is excellent. Food poor to average. The steakhouse was okay, the Italian was pretty good. The Indian was horrible and the buffet was as expected; average. We at off site several times. Drinks are watered down. TRIPADVISOR.COM USER
Great family hotel
Feb 17th, 2021
Excellent family hotel with excellent amenities. Highly recommend. Super friendly staff, very polite and willing to assist with whatever you need. Rooms were extremely clean and everything was in working order and up to date. Fun kids show every night at 8pm and then family show straight after, great entertainment. Go here for an amazing family vacation. TRIPADVISOR.COM USER
68 Coloradans take on Cabo
Feb 13th, 2021
We took a group of 68 people to the RIU Palace for our wedding. This resort exceeded our dreams. The staff was friendly, the resort was VERY clean, and the food was outstanding. Every time we turned around it seemed like you would see someone cleaning. There’s an endless number of pools you can go too with servers ready to get your drinks. We had SO much fun at the swim up bar. They’re not taking your own cups right now but you can pour in what they give you. It’s true you can get “top shelf” liquor if you ask. We enjoyed the everyday breakfast buffet, Italian restaurant, and the dinner buffet. The buffets they serve you and it’s very clean. Make sure to bring your mask. The front desk had everything maintained very well and spoke great English. We had multiple people in each room category, and never heard any complaints from our guests. We had the Jaccuzi room and it was for sure worth the money to upgrade in my opinion. Our wedding was more than we could have ever imagined and everyone had a great time at the reception! Highly recommend the Palace, we can’t wait to come back, and can not say enough good things about this resort. TRIPADVISOR.COM USER
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