Hotel Riu Palace Jamaica

Mahoe Bay. Rose Hall | Montego Bay  [SEE MAP]Montego Bay  [SEE ADDRESS]
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Courtesy of Hotel Riu Palace Jamaica

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at the Hotel Riu Palace Jamaica

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Guest Reviews

TripAdvisor Traveler Rating 5

Wonderful holiday on the island of sunny Jamaica

Mar 29th, 2020

My family and I had the most fabulous time at this hotel. The transfer was quite quick from Sangster Airport Montego Bay. We were checked in within minutes, and was greeted with a cool beverage and no delay in bringing our suitcases to our room. The room is lovely, it’s cleaned daily with change of towels twice daily, it has two beds queen size and double, two sinks, walking shower, hair dryer, bath, built in wardrobe with dressing gowns inside, safe, mini fridge which is stocked daily, alcohol drink dispenser included, table and a sofa, TV, there’s a balcony with chairs and somewhere to dry your swimwear. You have a card for beach towels which is given to you at the time of check in, the beach towels are near the swimming pool . The beach is amazing soft golden sand and the beautiful colours of the sea against the gleaming hot sun, the water is to die for. There’s a chef on the beach cooking delicious food everyday, the Aqua bar is open throughout the day with variety of food, the Montego Bay buffet restaurant is open for breakfast and evening meal. The steak, Italian and Japanese restaurant are open for evening meals, no reservations is required. There is aerobics class daily near the swimming pool, amazing very entertaining, the staff is very helpful and friendly, there’s also entertainment every night in the Aqua bar, and in the lounge near the main entrance of the hotel. The whole entire staff working at this hotel is amazing, thank you Riu Palace for everything, we enjoyed our time and your delicious food, my family and I will definitely be returning. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Jamaica in March

Mar 28th, 2020

Excellent hotel. As always good Riu standard both in food and accommodation. We had a very nice spacious room, which was always clean and tidy thanks to the housekeeping and being all inclusive the spirits and bar never ran dry. Bonus of room service was most welcome as a treat. Staff all round were excellent, especially in trying conditions given the virus pandemic. Winston and Gregory in particular kept us well supplied with happy faces and drinks on the beach. Although the beach was not large, it catered for the number of visitors. Audley and the breakfast team were always welcoming to a buffet which you could not fault. And a big thank you to 'King Surge' on the dinner shift who was equally as welcoming and entertaining. The themed restaurants were very good as was the service. The hotel had one downside and that was its location at the end of the runway for Mo'Bay. We were lucky the air traffic dipped due to the virus otherwise the flights were constant. We would not have moved hotels except for the virus and Riu were excellent about the changes they had to make. Could not fault them in difficult circumstances. They like Tui were trying to deal with a fluid and very difficult time. Full marks. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent time as always!!

Mar 24th, 2020

I truly love this resort. I have been to many resorts on ironshore over the years. I’ve made this one my home. This resort is a favorite because of the food, entertainment, overall staff truly make you feel at home in Jamaica. I’m already from the Caribbean so I’m looking to feel at home. Thx to the staff for a wonderful stay. See you sooner than later TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing holiday!

Mar 24th, 2020

Absolutely loved our 2 week stay at the Rui palace. We couldn’t fault anything about this hotel! The food was amazing, Audley the waiter was always there to assist us at breakfast. The fresh fruit juices were lovely and we loved the Jamaican food section especially the ackee and salt fish. We had jerk chicken most days for lunch which was delicious and if you walked to the reggae next door they had a jerk hut too. The cleanliness of the hotel was 5 star! Our room was always spotless and fridge topped up. Most days were spent at the hotel relaxing at the main pool where we didn’t need to lift a finger! The bar staff were fantastic. Shantal, gregory, kim and Demar always kept us topped up! The entertainment staff were always fantastic, The staff made our holiday. There is so many amazing day trips. we recommend you go and venture out and see how beautiful jamaica is. We didn’t go on the Tui trips but found a driver outside the hotel instead (Big Bird) +1 (876) 425-1432 and told him what we wanted to do. He was great and showed us many things driving around and took us to his local spot where he eats. Blue hole is a must! We decided to go here instead of Dunns river falls. We also had a great day in Negril on 7 mile beach and Ricks cafe. It was a holiday of a lifetime and we can’t wait to return! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fabulous holiday

Mar 21st, 2020

I spent 10 days at the palace with my husband and 2 friends , it’s a fabulous hotel. We loved every minute and didn’t want to leave. Unfortunately when we were there they were closing the hotel the day after we left, the staff continued to be happy, helpful and professional even though they were loosing jobs. I hope to be able to return sometime❤️ TRIPADVISOR.COM USER 

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