Hotel Riu Palace Maspalomas

Avenida Tirajana s/n | Playa del Ingles 35100  [SEE MAP]Playa del Ingles  [SEE ADDRESS]
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Courtesy of Hotel Riu Palace Maspalomas

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Guest Reviews

TripAdvisor Traveler Rating 5

In lockdown but hotel did their very best

Mar 28th, 2020

Arrived on March 12 but after 2 days in lockdown due to Coronavirus. Were able to use restaurant but not pool area. All the staff were very friendly and helpful and did their best for our shortened stay . So a big thank you to all of them. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Always excellent

Mar 23rd, 2020

Everything was excellent from the beginning to the end of the Holiday. Staff were extremely attentive, food was great with a comprehensive choice at dinner. Pool area and gardens were always spotless, and we’ll tendered Breakfasts were relaxing on the sunny outdoor terrace. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best wishes to you and all of your wonderful staff

Mar 21st, 2020

Regretably has to cancel my latest booking due to this terrible virus. I just wanted to wish everyone there goo dhealth and I hope the government does enough to keep yoru wonderful Hotel functioning and your staff in employment. Thinking of you in the UK and we hope to see you again once the virus is banished. We will then do our best to double our stay and spending to make up for this terrible period. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Ideal destination for a Winter break

Mar 14th, 2020

This hotel set above the dunes is an ideal location especially in the Winter months to get away from the rain & grey skies of home. Cleanliness & staff cannot be faulted. Breakfasts set you up for the day , cooked items could be hotter but such a range - the cereals, yoghurts,fruit juices, bread rolls, pastries, cold meats etc etc...Dinner in 2 sittings - we prefer the 6 o'clock allowing time to walk along the front after or stroll up to play crazy golf in the centre! If you get the right rooms wonderful views over the dunes to the sea or towards Faro. Once visited you will want to return - we did! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Ok, but not again

Mar 11th, 2020

This hotel is in my opinion a five star hotel just because of the facilities. We was woken up every morning around 07, because of noise from outside. The rooms are not very sound proof, and there’s a big leap under the door. You have to pay extra, 22 Euro, to use the safe in the room. You will probably enjoy the entertainment in the evening if you’re above 70. We tried the restaurants in the hotel, the Krystal is good, but don’t go the the Spanish restaurant. What we got there were really not good food at all! The staff is friendly, but next time I’ll stay clear of Riu. I guess this was our one and only visit to one of their hotels. TRIPADVISOR.COM USER 

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