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Hotel Riu Palace Riviera Maya

Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. Fase II Solidaridad | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]

Courtesy of Hotel Riu Palace Riviera Maya

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Free scuba introduction classes
No full ocean views
Sharing oceanfront real estate with its sibling the Hotel Riu Palace Mexico, the all-inclusive Hotel Riu Palace Riviera Maya offers guests access to the pristine Playacar beaches of Playa del Carmen and all the amenities of the Riu Palace complex. Just outside their guest rooms, travelers will find six different restaurants, five bars, the Renova Spa, two pools (including a children's pool) and activities like tennis, kayaking and volleyball. But what sets this Hotel Riu Palace Riviera Maya apart from its sister property is its sweeping views and top-notch service. The property's 400 rooms provide impressive sea views from their private balconies or terraces; you can enjoy the scenery with a drink in hand thanks to the in-suite liquor dispensers. All guest rooms also feature perks like complimentary Wi-Fi and satellite TVs. Plus previous visitors rave that the employees at this RIU property are extremely friendly – some travelers said Hotel Riu Palace Riviera Maya's staff members went out of their way to make everything even more enjoyable.
Playa del Carmen
Hotel Class
Property Type
All-inclusive resort, 400 rooms
Primary View
Neighborhood, Ocean



  • 4.0Hotel Class
See all hotels in Playa del Carmen »

Critic Reviews



With direct access to a great beach and a pool for the ages, this hotel offers one of the best combos to swim and sunbath in the whole Riviera Maya.


It’s got all the glitz and glamor of a Las Vegas casino hotel, combined with a hacienda-style architecture and massive gardens.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 6552 have reviewed the Hotel Riu Palace Riviera Maya, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 6552 reviews 4.5 (based on 6552 reviews)

Guest Rooms

The Hotel Riu Palace Riviera Maya's suites feature neutral walls, orange linens, white crown molding, tile floors and dark wood furnishings. Standard amenities include bathtubs, liquor dispensors, stocked minibars and flat-screen satellite TVs. All accommodations also offer balconies or terraces with resort or ocean views. Upgraded suites feature additional perks like showers, dressing rooms and terraces with whirlpool bathtubs.
  • Free Wi-Fi provided throughout property
  • Select suites have two-tier room layouts

Standard room size377 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The all-inclusive Hotel Riu Palace Riviera Maya sits along a beach in Playa del Carmen's Playacar district near the Riu brand affiliated Hotel Riu Playacar, Hotel Riu Palace Mexico, Hotel Riu Yucatan and Hotel Riu Tequila. Central Playa del Carmen's Quinta Avenida shopping, dining and entertainment area can be found less than 2 miles to the north, while local attractions like the ruins of Tulum and El Rey Zona Arqueológica are located about 40 miles away. An on-site rental car desk is available for car hires.
  • Approximately 37 miles south of Cancun International Airport
  • Airport transfers offered (fees apply)
  • Free self-parking provided
  • 24-hour valet parking
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


Six restaurants and five bars are available at the Hotel Riu Palace Riviera Maya. At Krystal restaurant, guests will find fusion fare, and Agave specializes in Mexican cuisine, while Yashima serves up Japanese-influenced items. A poolside steakhouse and a buffet are also located on-site. All meals and drinks, including room service and the resort's weekly themed buffets, are included in room rates.
  • Room service offered 24 hours a day
  • Bar options include swim-up pool bar, sports bar and lobby bar
  • Buffet-style appetizers and desserts available at Agave
  • Reservations required and dress codes enforced at all eateries except Don Manolo

Number of restaurants6

Cuisine TypesBuffet, Asian, Italian, American, Mexican, Latin American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


Two pools are available at the Hotel Riu Palace Riviera Maya. The resort's main pool is spread across two tiers. On top, you'll find an infinity-edge pool, while the bottom half features water fountains, a built-in Jacuzzi and a swim-up pool bar. At the opposite end of the pool bar, guests will find multiple built-in lounge chairs. A childrens pool is also available by the kids club. And at the beach, travelers can enjoy complimentary water sports equipment like kayaks, catamarans and snorkeling gear.
  • Free pool towels provided
  • Beach volleyball court available
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The on-site Renova Spa features multiple treatment rooms, plus a Jacuzzi, sauna, beauty salon and fitness center. Spa offerings include massages, facials, body wraps, makeup applications and nail services. Couples massages are available as well.
  • Room rates do not include spa services
  • Beachside massages can be arranged

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


Access to the property's RiuLand kids club is included in all room rates. The kids club, which is open daily for children between 4 and 12, offers activities like arts and crafts projects, evening kids shows and video games. Outside the kids club, children can play in the kids pool or on the playground. Free water sports equipment like catamarans, snorkeling gear and kayaks are available at the beach as well.
  • Babysitting services offered for a fee
  • Tennis and volleyball courts located on-site
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


The Hotel Riu Palace Riviera Maya's fitness center is located in the Renova Spa complex and features multiple windows, hardwood floors and cardio and strength-training equipment. Outside facilities include beach volleyball and tennis courts. Free fitness classes, including stretching, water aerobics, Zumba and yoga, are offered as well.
  • Tennis lessons can be arranged for a fee
  • Complimentary kayaks available at beach
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


Though the Hotel Riu Palace Riviera Maya does not have meeting rooms available, five conference rooms at the nearby Riu Playa del Carmen Resort Conference Centre can be used for business functions. Receptions and banquet-style events, however, can be accommodated on-site in the property's restaurants and at the beach. Guest computers are available in the resort's lobby as well.
  • Free Wi-Fi provided throughout property
  • Fees apply to use guest computers
  • Business center
  • Meeting rooms
  • Meeting and event planners available


The Hotel Riu Palace Riviera Maya's beach and garden gazebo can host weddings with up to 100 guests. For couples tying the knot on-site, three wedding packages are offered. All wedding packages include details like wedding cakes, sparking wine toasts, bridal flowers and officiating services. Additional inclusions for the bride and groom, which range from couples massages and complimentary room upgrades to commemorative T-shirts, are available in select packages as well.
  • Chocolate fountains, live entertainment and rose petal decor can be provided for a fee
  • All wedding packages include use of on-site wedding planning services
  • Local tax of $240 applies for all beach weddings

Maximum wedding guest capacity100

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the Hotel Riu Palace Riviera Maya

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