Hotel Riu Palace Tenerife

Urbanizacion La Herradura | Adeje, Tenerife 38670  [SEE MAP]Adeje, Tenerife  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

holidays May2019

May 21st, 2019

I was staying for a week in Riu Palace together with my family. We had two lovely, quiet rooms beside each other, which were kindly provided upon my request before arrival. Location of this hotel is perfect, with promenade at the doorstep which can take you to the all restaurants, cafe and bars if you need entertainment, but if you need relaxing holidays away from the tourists and noisy bars, this hotel provide you that. Staff of the hotel is very friendly and very helpful. They will always try to accommodate your request to the best of their ability. Food is very good with many choices. Rooms are big and very comfortable. I can not find any negative points, but I would have one suggestion, could hotel have some more strict policy and control in relation to the booking of the sunbeds; this can be very frustrating at times, especially when you go to the pool at 9 am and almost all beds are booked by people putting their towels. I have stayed in other 5 star hotels and some of them would put stickers with time, and if after 1 hr no one show up they would take the towel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Improving

May 20th, 2019

A big improvement this time round, after years of decline. In particular the overall level of service, such as in the restaurant, the reception, the pool attendant, or the housekeeping. The food had it ups and downs. Fresh orange juice now at breakfast, and better desserts in the evening. But at the dinner buffet there is no longer the delicious roast lamb, and the chefs over cook the roast meats like beef or ternera. One must also note that there are yet more and more stains, dirty marks, etc, on the rooms´ all white colouring. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel

May 20th, 2019

We have just arrived back from a week in the Riu Palace hotel in Costa Adeje in Tenerife this is a 5star hotel and is worth every star. The staff were brilliant and nothing was too much trouble , the place was spotless they seem to be cleaning every where all day . The food selection was everything you could want. The bedrooms are very spacious with king size beds we would recommend this hotel to any one TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Third stay

May 18th, 2019

We love staying at this Hotel the ambience is so relaxing the staff are great each member kind and helpful a big shout out to Janet and Jiang in the pool bar but you will find them working hard in other parts of the Hotel always courteous with a smile on their face. The food is good no matter where you decide to eat.The Hotel is spotless again all down to the staff who never seem to stop. Great walks to be had whether you choose La Caleta one way or El Duque the other. Towels provided free for the sun loungers which you can change any time, tea coffee provided in the room also a safe twenty two euro for the week. We highly recommend this lovely Hotel and can't wait until our next visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

May 2019 RUI Palace Tenerife

May 17th, 2019

The staff at the Rui always make you feel welcome when you arrive. The service is excellent and nothing is too much trouble for them to provide. The location is superb overlooking the sea where you can walk for carefree miles along the coast. To sum up the holiday it was a warm, relaxing and comfortable stay. TRIPADVISOR.COM USER