Hotel Riu Palace Tenerife

Urbanizacion La Herradura | Adeje, Tenerife 38670  [SEE MAP]Adeje, Tenerife  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Fantastic hotel

Jul 15th, 2019

Just had a week at this hotel. We used to visit before the refurbishment but this was our first trip since the changes. Staff were incredibly friendly and helpful. The hotel was kept spotless during our visit. Food quality and choice was excellent. The dining rooms are beautiful and sitting at the top of the hotel overlooking the bay with the sun setting is magical. The service in the dining room and the bar were excellent. Entertainment was pretty good and it was well attended every night and gave the hotel a great atmosphere. I didn’t use the gym this time but it looked to be well equipped. Room was excellent, good size, clean and well equipped (tea/coffee making in the room, fridge, safe) bed was comfy. Air con could have been better as the room did not get really cool unless you left the air con on while you were out. They have a nightly turn down service when they come in and change your towels and empty the bins but this was usually about 6pm which is rather early. Sun beds quite good and we always managed to get some shade. Waiters were continually coming round the sun beds all day to take your drink/ food orders, the best pool service we have had in the Canaries. The snacks on offer at lunch were good quality, good choice and reasonably priced. We ate at the Spanish restaurant one night (included) and this was a lovely experience. I felt so relaxed and comfortable here and can’t wait to return. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Beware virus here

Jul 15th, 2019

We are frequent users of Roy hotels and this is the first time we have been ill in one. However we have been advised that a number of other guests are ill due to a virus. I suspect that the sheer number of guests ( most rooms appear to have families of four in them) and the lack of direction to use the hand sanitizers have been a major contributory factor in the spread of the virus which causes extreme vomiting and diahorrea. Otherwise the hotel tries hard to look after guests but unfortunately it has been a disaster for us. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing hotel and fantastic holiday

Jul 14th, 2019

This was our first visit to Riu Palace Tenerife and we were not disappointed. Cannot fault this hotel one bit. We arrived quite late and we were met by welcoming staff who carried our bags inside and handed us our complimentary glass of champagne whilst we checked in. The food was amazing every evening with very nice staff taking drink orders. The room was amazing and very clean. We will definitely be returning to this hotel in the future. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Holiday

Jul 14th, 2019

Great holiday, lovely hotel. We had a lovely room with a sea view. The views from the bar were amazing, great staff very friendly and helpful. If you fancy a change from the hotel Wotherspoons bar was great, with a quiz on a Friday night. Would definitely return to this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Realax

Jul 14th, 2019

The staff are extremely helpful but not obtrusive. Bar closes at 12, would have preferred later but didn't spoil holiday Nice walk to the rest of the resort The A La Carte restaurant was great, go for the wine picked for you, it was delicious! TRIPADVISOR.COM USER