Hotel Riu Reggae

Rose Hall | Montego Bay  [SEE MAP]Montego Bay  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 4

Amazing all-inclusive beachfront resort and close to airport!

Apr 5th, 2020

First time in Jamaica and we stayed at this adult-only resort for 4 days/3 nights as one of my friends celebrated her birthday! The resort is only about 10 minutes or less away from the airport! I had a standard king size room on the lower level, which included a patio that gave me a partial view of the beachfront and ocean! My room was supposed to be a courtyard view, but as I stated earlier when I walked out onto my patio I could see the beachfront and ocean. The room was nice and equipped with everything...bottled water, soda, beer, whiskey etc...There is a walk-in shower, double sink, and a toilet. Overall, the bathroom was pretty spacious! I did experience seeing fruit flies in the room, but it wasn’t that bad where I needed to change rooms. The property has about 4 dine-in restaurants and 1 buffet style restaurant, and a jerk chicken bar that has limited hours. The food was just okay, and the wait time with some of the dine-in was horrible!! Also, the locals perform daily different shows on stage at the property, which we truly enjoyed it our first night there. The weather was a bit chilly for Jamaica and on some days was cloudy. We were only able to put on our swimsuits the last day there because it was just too chilly! And lastly, I would highly recommend the Bob Marley tour in Ocho Rios! It was $80 and about a 2 to 2.5 hour drive, and a jerk chicken lunch was included! Just be prepared for the long bumpy drive in a mini tour van and the tour guide had to pick-up other guests along the way at hotels. Ocho Rios is more of the countryside so you will see a lot of cabbage fields and animals. You can set-up any excursions with the representatives onsite at the resort. Overall, I enjoyed my time in Montego Bay and really look forward in visiting the island again soon!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

March COVID19 trip

Mar 31st, 2020

Good. I called before coming to make sure you were open and got someone on the phone who said you were closed and will transfer to another hotel and the planes aren't coming in from the US. After doing more work on my end, the hotel portion was correct (but not confirmed until we got there) and flights were still coming in until Saturday of that week. Hotel was shutting down on Tuesday - we were told on Saturday night - to find out they wanted to transfer everyone, but that hotel was closing on Tuesday also. Everyone was eager to closing things down.. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Tropical Delights

Mar 31st, 2020

On the whole the experience was excellent- Accommodation , food, entertainment, location. However just a couple of observations - in a world where everyone has become health conscious it would have been nice to have slim line tonic for one of the mixers in all bars and we felt the levels of cleanliness round the pools was poor. At no time did the staff wash down the sun beds and tables which meant that drinks that were spilt on these pieces of pool furniture were never washed off. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful hotel

Mar 27th, 2020

Arrived home on the 14th March after a fabulous 2 weeks in this hotel. Couldn't fault one thing. The food was amazing the entertainment was second to none. The staff were so friendly and happy. Even the lifeguards were on top form especially Michael. The pool bar staff, sharon and sharika made my day. I'll definitely be back soon. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Enjoy it for what it is!

Mar 20th, 2020

I would split everything about this hotel in half! Great location, good views, lovely clean beach and sea. It is a noisy hotel no quiet areas to sunbathe. The hotel is at the end of a group of 3 Riu hotels - you can share some facilities one other where there is a quieter bit of beach. Saying that the entertainment team are fantastic - very frendly, good fun and extremely talented - great dancers and fantastic shows. Good food everywhere except steak restaurant! (better steak in Italian and gourmet restaurant)The system for using al a carte restaurants is confusing - you just turn up! We are used to pre booking so this is different. The drinks vary according to who serves you - half the bar staff are great, half grumpy and disinterested. One big issue for us is the constant use of plastic tumblers. We understand this around pool/beach area but not eleswhere!!! We had to ask if we wanted a glass. Shorts caps trainers sandals etc are worn everywhere and even in restaurants at nights. The rooms are good - we had a basic double overlooking the front of the hotel - it was quiet, whch was what we requested. Many rooms must have been very noisy as lots of the seaview rooms were above the entertainment/bar area. There are loads of sunbeds which makes the beach cramped. Good non-motorised water sports kayaks, small yachts, pedalos - but poor staff managing them.It is what it says on the website but not quite as good. I feel sorry to writethe review as some staff/facilities are great. TRIPADVISOR.COM USER 

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