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at the Hotel Royal Plaza Montreux
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Aging hotel at a nice location
Sep 17th, 2020
We spent one night but were unlucky as our room was out to to the main street. We had no sea view but all night the noise of cars. The aircon was too loud for our liking. Service was ok, but slow (also in the restaurant) TRIPADVISOR.COM USER
Beautiful view, BUT: Old, small rooms, employees are loudly fighting with each other
Sep 10th, 2020
The Hotel is beautifully located directly by the lake, with a beautiful view over the lake. It’s an old hotel which cannot keep up with other 5 stars. The rooms are small and old, the only nice thing was the lobby. The staff at reception was friendly. Spa area is small, but ok - not a highlight. However, my worst experience was the fitness. First, there was no water available. How should go do training without water? Also, a sign said I needed to call a mobile number if I needed help, so I did. The lady told me I needed to go to the bar and ask for water there. The staff at the bar didn’t have plastic water bottles and didn’t want to help be first, saying the fitness area not their responsibility. After some discussion, I finally got some water! The fitness room is small and dark, not very pleasant. And on top of that, 2 staff people were very loudly fighting and discussing with each other for 30 mins right next to the open fitness room, I could hear everything. It’s highly unprofessional and also annoying. So overall I think the hotel needs to improve because it’s already old and therefore, service and staff need to compensate, which they didn’t. TRIPADVISOR.COM USER
Sep 6th, 2020
Worte sagen mehr als Worte! Un image vaut 100 mots! A picture is worth a 1000 words! I can't believe that this is possible: Such a sad experience in one of the most beautiful places: a completely worn down hotel (calling itself 5 star!) with a very questionable service... TRIPADVISOR.COM USER
Ein down and a joke for breakfast
Sep 2nd, 2020
Former 5* totally run down. Service under the Level of such a hotel. Breakfast a joke. Impossible to even get a fried egg.... it is not possible... Any questions??? The location directly at the lake of Geneva would be phantastic if the hotel would behave similar... TRIPADVISOR.COM USER
A little piece of heaven
Feb 19th, 2020
We stayed in this hotel over valentines weekend. The views over the lake are spectacular and it is worth getting a room with a lake view . The staff are friendly and attentive and there is a calm and relaxing atmosphere through the place . The breakfast was fabulous with a wide ranging hot and cold buffet of a high standard . Highly recommend this hotel. TRIPADVISOR.COM USER
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