Hotel Ruby

901 W 1st Ave | Spokane, WA 99201-4001  [SEE MAP]Spokane, WA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Great hotel

Mar 14th, 2020

Plan to stay here again. Great location, great staff Rooms are comfortable and nearby theatres shopping dining Riverfront Mall and bus terminal nearby. Ruby 2 is another hotel nearby. Very positive experiece TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great Stay

Feb 29th, 2020

I book the suite for a little staycation for my husbands birthday. They were super nice and very accommodating. I asked for a picture of David hasselhoff riding a dinosaur that said Happy Birthday to be on the bed when we checked in. I didn’t think they’d do it, but they did! There’s nothing I didn’t love about this hotel! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Trip to the ruby

Feb 13th, 2020

This is a decent place to stay currently doing renos But okay reasonably priced clean tasteful old hollywood them going on fridge and microwave no coffee maker parking for $5 a day located in heart of downtown town every thing you need within walking distance TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

My Husband Birthday

Feb 10th, 2020

I made a reservation for 2 nights. I booked on Orbitz. Both nights are paid in full. The weather was bad the 1st night so my husband and decided not to make the 2 hour drive until the next day. We got to the Rubt about 4PM and the gal at the front deck was so awful to us. She told me I didnt have a room and they would NOT be refunding me (I didnt expect a refund for the 1st night but I did for the 2nd if we didnt have a room...) she argued with me and told me she could refuse service to whom ever she choses. I asked to talk to a manger she replied no. She finally called someone but wouldn't let me talk to them. She got off the phone and said she'll let me stay that night but this was my fault for not showing up the dat before. I asked for a late check out even that was a big deal. I will never ever go back to this place and the Ruby would be doing a great public service by teaching customer service. They get the lowest rating possible in this department. Side note: I decided not to even stay. Wasted $200 but it was worth being treated like my business was appreciated TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Sir

Jan 8th, 2020

Clean, comfortable, well located. Staff was friendly. They want me to write more but I have nothing else to say. This is why I hate commenting. Is that enough? This is ridiculous. The place was fine, dont recomend it for a honeymoon but totally acceptable for non-celebratory accommodation. That has to be 200 chatacters TRIPADVISOR.COM USER 

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