Hotel Sacher Salzburg

Schwarzstrasse 5-7 | Salzburg, 5 5020  [SEE MAP]Salzburg, 5  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Some of the Best Service I Have Ever Had!

Apr 13th, 2020

I stayed here with my partner in the first week of March and had an excellent time. We had arrived during the off season and during a period of renovation for the hotel so we were worried about whether the service would be slower but it was not at all. The bellman met us at our cab and quickly brought our bags inside. Check-in was very easy and efficient and all of the staff were incredibly kind. As we arrived the Coronavirus had started to become an issue in Italy and Europe but the hotel was taking great care to keep the rooms and public areas clean for guests. Our room was on the second floor and faced the river. It had an absolutely fantastic view and the rooms furnishings and amenities were the epitome of luxury. Throughout our stay the staff kept the refreshments stocked, the trash bins empty, and the room spotless. We ordered room services a number of time and the orders were filled within the half hour every time. Staff always seemed eager to ensure that we were comfortable, happy, and had all our needs met. I cannot stress enough the high quality and attentiveness of the staff in this hotel. Their attention to detail and efficiency left me extremely impressed. During our stay we had the privilege of dining at the Sacher Grill and at the Breakfast Buffet. The Breakfast Buffet is an absolute must at least once during your stay. The food is delicious and the amount of choices are incredible. Finally, the location of the hotel in proximity to the main attractions of the city is perfect. It is less than a 10 minute walk to the main shopping district in the old town, 5 minutes from the Mirabel Gardens, and less than 15 minutes to the base of the Fortress. It is easy to tour the entire city by walking from the hotel. I highly recommend this hotel to anyone looking for a high level of quality service during their stay but without needing to worry about snobby attitudes. The staff were some of the most helpful I've ever encountered in the hotel industry and I will certainly be staying here again if I am to return to Salzburg. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Hotel Sacher

Mar 5th, 2020

On of the best hotel in the, The best elant rooms with much retailed decorations From furniure to marble bathroom and its unique amenities, from the service to the exquisite cuisine and wines The Sacher merits a special award. . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Class,Style And Service

Mar 2nd, 2020

We arrived to find our rooms were not quite ready so we were graciously offered lunch,courtesy of the hotel,until they were ready. We were shown to our rooms,one a beautiful suite with fireplace, balcony and river view and a very nice deluxe adjacent room,both beautifully appointed and comfortable. The real shining stars of the hotel are the staff.Jasmin,who helped with many situations as well as Antonia at reception are terrific assets to the Sacher.We daily enjoyed the plentiful breakfast in a nice, calm, pleasant room. The woman staff and servers from breakfast to dinner were so warm ,friendly and capable with special kudos to Katherine. One dinner a gentleman server helped procure some desired ice cream for me,which I was able to take to the room, so I thank him as well for his efforts.Truly management has done a wonderful job of choosing personnel that not only get the job done,but do it it with panache and with a real desire to please the guests. We enjoyed room service often for afternoon coffees and even a delicious dinner delivered with style and flare. We dined downstairs one night where the service was really slow, and the meal just OK The room service meal was much better! The construction caused some small inconveniences ,with some noise, but nothing to distract from the enjoyment of the stay. We were surprised to receive a parting gift of a Sacher-Torte which certainly added to the sweet memories of our visit TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Outstanding and worth the expense

Feb 17th, 2020

The recent upgrades to the rooms are spectacular. We simply loved every aspect of it. And, with a room with a balcony right on the river--with windows you can open to hear the church bells--you can't go wrong. We had no problems with construction or noise. It being near Christmas and a weekend there were certainly crowds crossing the nearby bridge at all hours but we never heard a peep. We also enjoyed the bar and restaurant and loved both. The restaurant is a bit pricey and limited in menu--but the food was outstanding. The staff at the hotel was also top notch--accommodating, friendly, and welcoming. Absolutely loved our stay here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful with impeccable service

Feb 12th, 2020

First booked to go for the Salzburg Christmas market but due to me having tonsillitis, they let us rebook. At last we visited at the weekend for my birthday and despite their having refurbishments, they still provided wonderful luxury and service. Even when we had to leave a day early due to storm Ciara, they reimbursed for our cancelled night and were so accommodating - we’re going back! TRIPADVISOR.COM USER 

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